He kept me informed of the situation. The service took much longer than usual waiting time of 2 hours. It took 4 and half hours to do the oil change.
This should not have happened.
Why have appointment if I have to wait that long?
8/7/2020
AIDA G. VERIFIED CUSTOMER
Excellent service
8/7/2020
Brian M. VERIFIED CUSTOMER
Ryan did not let down the Toyota family. He took great care of me. He personally found me to give me the updates on my truck
8/7/2020
HORACE E. VERIFIED CUSTOMER
Teddy is the man, he always takes care of me. Thanks Teddy
8/6/2020
Antonio G. VERIFIED CUSTOMER
Excellent service!
8/6/2020
Diana M. VERIFIED CUSTOMER
I learned for the first time from Alex I was eligible for a 10% discount.
8/6/2020
Chongli Y. VERIFIED CUSTOMER
I am very satisfied, thank you for your service.
8/6/2020
Richard R. VERIFIED CUSTOMER
Your service representative Ethan Su took excellent care of my automotive service needs and gave thorough attention to the progress of service throughout his extended work day. He also made sure that his team member (Jeffrey) followed up when not available. Please thank Mr. Ethan Su for his service.
8/6/2020
Robert P. VERIFIED CUSTOMER
She was very professional.
8/6/2020
Shijie Z. VERIFIED CUSTOMER
Service on vehicle was faster than initiated
8/6/2020
Chris L. VERIFIED CUSTOMER
Unsatisfying results
8/6/2020
AMALIA G. VERIFIED CUSTOMER
Helpful n hard worker
8/6/2020
Jaime A. VERIFIED CUSTOMER
Thank you Teddy , I really appreciate your professionalism and hardwork . Thank you for taking care of May car
8/6/2020
Ting Z. VERIFIED CUSTOMER
good
8/6/2020
ELIZABETH H. VERIFIED CUSTOMER
He was courteous and kept me informed about my car’s status. Also saved me money on my service which was a great plus because I’m retired and living on a budget.