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Real Reviews from VERIFIED CUSTOMERS
JENNY X. VERIFIED CUSTOMER
Very nice services
9/16/2020
LOUIS C. VERIFIED CUSTOMER
Very satisfied overall
9/16/2020
Mark S. VERIFIED CUSTOMER
Jeff was fantastic thx
9/16/2020
MARTHA C. VERIFIED CUSTOMER
He provided great customer service.
9/16/2020
Angel J. VERIFIED CUSTOMER
Thanks for listening to my concerns Mandi
9/16/2020
Patricia F. VERIFIED CUSTOMER
Matt was a true professional. He was timely and addressed my auto concerns immediately. He also made sure the car was ready in an hour and washed. Thank you Matt for great service!
9/16/2020
Eugene D. VERIFIED CUSTOMER
Joseph went above and beyond to help me get my Mirai serviced. He cares about customers.
9/16/2020
EUGENE D. VERIFIED CUSTOMER
Mandi cares about customers. She is efficient, knowledgeable and empathetic. She is an asset to Longo.
9/16/2020
Robert R. VERIFIED CUSTOMER
This was the most disgusting service I have ever experienced as a car owner...from the moment I pulled up and was greeted with a straight face rather than a smile and asked "what I needed?" As I was in the appointment Lane with a number 28 going on the top of hi beautiful year old Camry...I had an appointment for 25, 000 mi service which is also baffling to me because it does not include an oil change yet I waited over 3 hours, although the automated operator says 59 minutes for appointments Monday through Friday in which my appointment was for 3:30 and I pulled up to receive THAT cone at 3:23...at precisely 6:27, I received a phone call from Mandy, saying that my car was ready so I walked over to the office only to be turned around and scolded to continue to wait until I heard my name on the loudspeaker...at the beginning of this ordeal, I had agreed to extend my service for $25 off of $359 however at the end I declined...I have invested a lot of time and money since buying my brand new Camry a year ago, I have faithfully come in to your department and would have liked to continue to come in as it is so conveniently located for me...however the poor service that I received yesterday would dictate otherwise to even the most patient customers...I would rather find some other alternative as well as discourage others from using your service...regretfully Robert R
9/16/2020
Colleen B. VERIFIED CUSTOMER
I brought my car in because of an emergency situation and mr ****figured everything out. All solved!
9/16/2020
RANDY M. VERIFIED CUSTOMER
Excellent service
9/16/2020
TERESA M. VERIFIED CUSTOMER
Very good services thanks.
9/16/2020
Mary R. VERIFIED CUSTOMER
Always courteous service, and I feel my car is in good hands . Thank you.
9/16/2020
Douglas P. VERIFIED CUSTOMER
Kayla was very kind and she solved what I wanted. Thank you.
9/16/2020
Monica S. VERIFIED CUSTOMER
Helpful and answered my questions
9/16/2020
Daniel L. VERIFIED CUSTOMER
Always great service .
9/16/2020
LAC D. VERIFIED CUSTOMER
As expected
9/16/2020
Cristina F. VERIFIED CUSTOMER
Eric Chung was completely accommodating from the moment I arrived. He understood that I would be waiting at the dealership and he expedited my services as much as possible. I really appreciate that he was perfectly polite, friendly and professional! ~Cristina
9/16/2020
Jing R. VERIFIED CUSTOMER
Good service
9/16/2020
Michael W. VERIFIED CUSTOMER
Excellent
9/16/2020