Melissa was very helpful and knowledgeable. She corrected the issue with my alarm.
6/7/2017
Lejia T. VERIFIED CUSTOMER
Thank you!
6/7/2017
Joseph Reynan. VERIFIED CUSTOMER
Great customer service and fast service on working on my car.
6/7/2017
Joyce W. VERIFIED CUSTOMER
Very pleased that service was completed even earlier than estimated.
6/7/2017
May T. VERIFIED CUSTOMER
Mr.Morgen use his professional knowledge provide his good service.
Very impressed.
6/7/2017
Brigida G. VERIFIED CUSTOMER
Kirk was very helpful & knowledgeable. He could easily understand any concern or problem I tell him with my 2012 Tundra truck & would try to resolve whatever it is. For that reason, I'm happy with Kirk Wallace's outstanding customer service!
6/7/2017
Lorena R. VERIFIED CUSTOMER
Joseph Perez was awesome! He answered all my questions and treated me like a vip customer. I really aprpreciate that because it all makes sense choosing Longo as my first choice dealer over my own local dealership in Temecula and when I recommend a customer to Longo I have no doubts that they will get the best service. Thank you!
6/7/2017
Steven T. VERIFIED CUSTOMER
Rene Mendoza was very helpfull and courteous
6/7/2017
Jennifer Z. VERIFIED CUSTOMER
Very knowledgeable and efficient.
6/7/2017
Evelyn E. VERIFIED CUSTOMER
As always Longo meets and exceeds my expectations and truck needs beginning with your service department. I can always trust Longo to keep my Tacoma in great shape
6/7/2017
Raymond L. VERIFIED CUSTOMER
Waited for about 10 minutes inside my car, clueless. No one came or told me anything. Stepped outside for another 5 or so minutes before Arasi Santellanes approached me.
6/7/2017
Cynthia O. VERIFIED CUSTOMER
I am very sad that Eric Chung has left your company. I expect the same high level of customer service from your other service managers.
6/7/2017
Melchor G. VERIFIED CUSTOMER
Extremely helpful. Great customer service.
6/6/2017
Zalodius W. VERIFIED CUSTOMER
Ryan provided excellent customer service during my visit. I absolutely love the professionalism and knowledge the service writers display on every visit. Overall, I always have a pleasant experience from beginning to end. The chemistry and camaraderie among Longo's employees is most notable.
6/6/2017
RINA T. VERIFIED CUSTOMER
Only one thing, we asked for the car to be washed, but when we picked up the car, it wasn't washed. So I'm guessing that there was a miscommunication somewhere
6/6/2017
Tyrone W. VERIFIED CUSTOMER
The service was fine however I was given an appointment time of 10:15 and I received it at 2:00. Then they told me it would be out in a minute after they put it through the wash. I get my car and it hasn't been washed.