Excellent service, as always! That's why my family and i always come back to L longo.
7/11/2017
Monica O. VERIFIED CUSTOMER
I liked the service but I thought the prices were expensive and I was disappointed with the wait I was there all day and I had a morning appointment.
7/11/2017
Vincent S. VERIFIED CUSTOMER
Sam's service was excellent. He and the team went the extra mile for me and treated me right.
7/11/2017
Lily M. VERIFIED CUSTOMER
I am happy with service provided, the only comment I have about Mr.Villanheva is he is doing a great job.
7/11/2017
SANJUTHA H. VERIFIED CUSTOMER
Very good
7/11/2017
Mayra D. VERIFIED CUSTOMER
Jaime Villa was great and very helpful answered all my questions and concerns. :) Made himself available if I had any further questions or concerns after I pick up my car and while my car was there .
7/11/2017
Ilse G. VERIFIED CUSTOMER
Service is always good at Longo, just wishing it was an extension for toyota care and that is the only bad part
7/11/2017
Jacqueline M. VERIFIED CUSTOMER
All other places that do oil changes on cars fill up the window washer reserve and brake fluid at no extra charge. From now on i will be taking my car for maintenance elsewhere.
7/11/2017
Sara F. VERIFIED CUSTOMER
Completely satisfied. Excellent customer service from Mr. Villa!
7/11/2017
Kurt M. VERIFIED CUSTOMER
GqpdatJoa
7/11/2017
Saw G. VERIFIED CUSTOMER
Good
7/11/2017
JOSEPH S. VERIFIED CUSTOMER
Awesome service, Arasi was amazing.
7/11/2017
Joanna M. VERIFIED CUSTOMER
Monte was great! Kept me informed /updated on my car and the timing on how long everything would take .
7/11/2017
Angelene H. VERIFIED CUSTOMER
My car was returned to me with unacceptable personal changes. The radio station had been changed and was playing rap music at a higher volume than I listen to music & I don't listen to rap at all. I had a CD in my player that was on a different song than I had left it as I turned off the stereo when I brought my car in for service. My seat had been adjusted for someone else and I still haven't found the right position I had it in. I don't care if your 7 feet tall, don't adjust my seat back in length and in tilt. I've had back surgery and this was painful to get into and readjust. My a/c had also been changed from the temp. I like it at and the vents adjusted to someone else's liking. The lack of respect for myself and my vehicle in this manner has left me feeling violated. What else was touched, searched and looked at while my car was supposed to be in professional hands. I question the standards and morales of your company and crew. Due to this lack of respect and trust I feel that any service performed on my car in the future will be an issue.
7/10/2017
Yuleyka C. VERIFIED CUSTOMER
Despite needing to order my parts and expecting to wait a few days, I got a call the following day saying that I can schedule another appointment to fix my car. Speeding service.
7/10/2017
Mariano C. VERIFIED CUSTOMER
Was not aware that I had to make different appointment for other problem on vehicle. Comment section was filled out at time of primary online appointment with concern of the vehicle,but was not noticed at time of arrival till I mentioned it. Perhaps it doesn't appear on the service representative screen ? Other than what I explained everything else was fine.
7/10/2017
Christine G. VERIFIED CUSTOMER
Car was completed quickly and thoroughly! Thank you for the great experience!