It's the end of the day, but upon reviewing my final paperwork, I noticed on the checklist that drive belts 'need attention'. This was never brought up or addressed.
I took my car in for your trained techs to look and advise. My car has over 260,000 miles. What does that yellow check mean and why wasn't it brought to my attention today while the car is at your shop?
A little frustrated.
8/12/2017
Richard J. VERIFIED CUSTOMER
Roy was great, kept me informed of the progress on my Tundra, and handeled every aspect professionally. Will continue to be a loyal Longo customer.
8/12/2017
Garic N. VERIFIED CUSTOMER
Good service. And nice staff. Tkx
8/12/2017
Timmy C. VERIFIED CUSTOMER
I am happy with the service the wait was ok
8/12/2017
Long C. VERIFIED CUSTOMER
Quite impressed with the quality of services at
Longo Toyota
8/12/2017
David C. VERIFIED CUSTOMER
Noe was super helpful and professional. The female shuttle driver was also very courteous and helpful. Awesome work
8/12/2017
David R. VERIFIED CUSTOMER
Joseph was great. Very friendly, helpful and knowledgeable.
He handled everything very professionally.
Great experience today at Longo Toyota.
- David
8/12/2017
Randall M. VERIFIED CUSTOMER
He has excellent customer service! Very accommodating and made the customer experience 5 star!
8/12/2017
SERGIO C. VERIFIED CUSTOMER
Hoy once de agosto mi sita es a la una de la tarde con 15 minutos para arreglar el aire acondicionado de tacoma 2016 es la segunda vez que lo arreglan y no está bien y he pasado seis horas esperando nadie me a hablado y cuando pregunte al Sr Bruce Hernández me dice que el carro me lo entregan mañana sábado el sr Daniel nunca se comunico con migo y estoy molesto porque me hacen perder tiempo y no entiendo como un dealer tan grande como Longo Toyota tarde más de seis horas para corregir un problema
8/12/2017
Angelica E. VERIFIED CUSTOMER
Good
8/11/2017
Humberto C. VERIFIED CUSTOMER
Great customer service. Very professional
8/11/2017
ROBERT F. VERIFIED CUSTOMER
Yes Eddie was very helpful and answered all my questions to my satisfaction
8/11/2017
Debra M. VERIFIED CUSTOMER
He was kind, helpful and fast a blessing to Toyota dealer
8/11/2017
Marilee C. VERIFIED CUSTOMER
He was polite & I thought was a new employee.
8/11/2017
Jessica N. VERIFIED CUSTOMER
Excellent customer service
8/11/2017
Iven J. VERIFIED CUSTOMER
I had to wait for 4 hours!!!
8/11/2017
Mariana B. VERIFIED CUSTOMER
He was as considerate and helpful like George Valdez