I made an appointment for service which was estimated to take 1.5 hours. I arrived on time but was told it would be at least three hours but fine no later than 5:30. I was given a free rental car that had to be returned by 5. So I brought the car back on Tim and waited until 6:40 to get my car. Six hours is ridiculous. I’m pretty sure I was the next to last person to get my car.
4/9/2018
Shelley P. VERIFIED CUSTOMER
Everything was great
4/9/2018
Linda A. VERIFIED CUSTOMER
Everyone is always exceptionally professional and the customer service is like no where I've ever been with everyone i cross paths while waiting to checking in and out. GREAT JOB EVERYONE!
4/9/2018
Gabriel C. VERIFIED CUSTOMER
The services was amazing. I was so, so please. He took care of my right away and was very diligent.
Please advise him for his amazing customer service.
4/9/2018
Donna B. VERIFIED CUSTOMER
My car is still leaking oil. I paid you over1000.00 dollars to take care and pls resericethe car immediately. When Can you set the appointment? It has to be Tuesday or later.
4/8/2018
Jennifer A. VERIFIED CUSTOMER
Sinh was very professional and answered any questions that we had. It was a pleasure doing business with him.
4/8/2018
Richard C. VERIFIED CUSTOMER
Very Good Work
4/8/2018
Teresa A. VERIFIED CUSTOMER
Roy is a wonderful adviser. He has always kept me informed. He processed my paperwork quickly.
4/8/2018
Grace S. VERIFIED CUSTOMER
Price and service good but they forgot change next time service stick.
4/8/2018
Kevin V. VERIFIED CUSTOMER
Excellent service!
4/8/2018
Ace C. VERIFIED CUSTOMER
Jonathan did a great job. Excellent customer service. He was very helpful.
4/8/2018
Dean M. VERIFIED CUSTOMER
Customer service of Ruby Woo was very good. Howevwr, The Time wait for the service of my car was not. It was almost a 5 hour wait and this was with an appointment. The service only entailed a mere oil change, Longo needs to work on the timeliness of service for those customers who take the time to schedule an appointment.
4/8/2018
Christina L. VERIFIED CUSTOMER
Ryan was professional and listened to my concerns. Thank you
4/8/2018
Raymond F. VERIFIED CUSTOMER
Alex is a very good at at job, and answered all my questions.
4/8/2018
Teresa G. VERIFIED CUSTOMER
Monte was very helpful great customer service and my car was finished at the time he told me exactly that made me happt thank you
4/8/2018
Nora S. VERIFIED CUSTOMER
Thank yoi
4/8/2018
Carlos R. VERIFIED CUSTOMER
Johan was very helpful and he made our Longo experience a very pleasant one.
4/8/2018
Karmen P. VERIFIED CUSTOMER
Good services I was satisfied.
4/8/2018
Kyung L. VERIFIED CUSTOMER
I visited with the same problem many times. I felt good because he kindly guided me, recorded the problem I had and helped me solve the problem.