Always a pleasure to work with Jimmie. Now that I have 60K miles and have surpassed the extended 50K ToyotaCare I purchased, cost and customer service are of utmost importance. Jimmie assists in both areas, and I very much appreciate it.
1/25/2019
BISHWAS T. VERIFIED CUSTOMER
No good service. Not satisfied
1/25/2019
MARIA W. VERIFIED CUSTOMER
Excellent
1/25/2019
Olga A. VERIFIED CUSTOMER
Overall I am satisfied with the communication established about the needs of my car...it was expensive but needed since it’s my means of transportation... good service above all. !!!!
1/25/2019
Thomas R. VERIFIED CUSTOMER
Mandi was amazing she went above and beyond to makes sure I was satisfied and happy with my service! Glad she was there to assist me!
1/25/2019
ANA G. VERIFIED CUSTOMER
Very nice thank you
1/25/2019
Amy C. VERIFIED CUSTOMER
Everything was great!! Mandi was really detailed about everything. Only bad thing, she’s a la king fan lol
1/25/2019
Sammy V. VERIFIED CUSTOMER
I’m so thankful
1/25/2019
MARY A. VERIFIED CUSTOMER
Mr. Cervantes kept me informed of any changes in the maintenance process. The car was completed in a timely manner. I was impressed at how quickly I was received (no waiting time at all). My experience today was an excellent one. Thank you Toyota for training your staff to care for the customer and to provide good service to the car.
1/25/2019
Joe I. VERIFIED CUSTOMER
????
1/25/2019
KATHRYN P. VERIFIED CUSTOMER
I have complained so many times now that I’m out of words.
The total lack of integrity in the service department has made it so that I will never come back. Ever.
1/25/2019
HORACE E. VERIFIED CUSTOMER
Greg takes very good care of me every time I need service
1/25/2019
ANALEE V. VERIFIED CUSTOMER
Noli is very helpful and very professional.
1/25/2019
Adriana J. VERIFIED CUSTOMER
Fast service!!
1/25/2019
Kimberly A. VERIFIED CUSTOMER
Johan was great and very helpful
1/25/2019
Lois Y. VERIFIED CUSTOMER
Juan was very professional and answered all my questions ! I went home feeling like I received extra special care and that’s why I purchased the extra service contract. I will recommend Longo to all my friends and family .
1/25/2019
Min Shang. VERIFIED CUSTOMER
Thank you for the help, Mr. Morgan.
1/24/2019
Jorge Z. VERIFIED CUSTOMER
Dropped a new Transmission in my Vehicle. That’s a pretty big job yet Longo could have at least washed this Vehicle before delivery ?
1/24/2019
KEVEN C. VERIFIED CUSTOMER
My service took a lot longer than it should have. Poor communication.
1/24/2019
ELAINE B. VERIFIED CUSTOMER
My service appointment was easy to set up online. The check in process was quick and my wait was short. Best experience ever!