He said he will get the car cleaned when I get it.
4/3/2019
Fernando E. VERIFIED CUSTOMER
Very courteous and friendly made you feel like you were family great customer service
4/3/2019
Pedro P. VERIFIED CUSTOMER
When I calld and made the appointment they had told me over the phone it’s was going to take 45 min. And it took way longer then that about 3/4 hours had to miss my bad from work
4/3/2019
Julio B. VERIFIED CUSTOMER
Thank you sing Hoong the information you gave me about the recall that my truck has. I’ll take back for the inspection or the repair aoon
4/3/2019
Janneth N. VERIFIED CUSTOMER
I like the customer service representative.
4/3/2019
Roy C. VERIFIED CUSTOMER
Bruce is the epitome of Customer Service!
4/3/2019
Marvin S. VERIFIED CUSTOMER
He did a great job!
4/3/2019
Priscilla L. VERIFIED CUSTOMER
Mr. Liu was very friendly and willing to help us. We had no issues whatsoever with his work and found him very helpful when we had questions.
4/3/2019
Laverne T. VERIFIED CUSTOMER
Bruce, is professional and very knowledgeable about his job. Bruce, keeps me aprise off necessary maintenance needed to keep my 2010 Camery in top condition.
4/3/2019
Alejandro J. VERIFIED CUSTOMER
She was awesome. Very professional. Went above and beyond call of duty. Very informative.
4/3/2019
ANGELICA R. VERIFIED CUSTOMER
Jospeh was very helpful and courteous and addressed all of my concerns. He informed me of specials that were available. He called me to inform me that he was leaving to lunch and informed me I’d be recieving a call from a colleague rather than himself. Although a small detail, I appreciated it very much. Coincidentally he was also my advisor the previous time I went to Longo for a service, where he was also very courteous. Thank you for having employees such as Mr. Perez, who make tedious tasks, a little bit more enjoyable with their wonderful customer service. :)
4/2/2019
DAVID Z. VERIFIED CUSTOMER
1: The front cover has wear marks
2: I have extra foot pad in my car, they stained the seat cushion when they placed it in the back seat.
I have taked some pictures, I’ll send to if you need them.
I’M very mad about this time service.
4/2/2019
Robert P. VERIFIED CUSTOMER
Thank You Very Much
4/2/2019
JOSHUA A. VERIFIED CUSTOMER
Albert treated me great!
4/2/2019
Kimberly O. VERIFIED CUSTOMER
Emily was professional, explained everything clearly, and she provided outstanding customer service. Thank you.
4/2/2019
Daisy R. VERIFIED CUSTOMER
Kayla was great very nice answered all my questions. The only thing I wasn't happy With was the car wash. I had just gotten back from Oakland and they assured me that they would wash it . well didn't happen it had lots of insects smashed on the windshield and grill and that's the way we got it back.but everything else was great.