Bruce was very helpful solving a problem that had been troubling me for several months. It was a relief to get it resolved.
12/10/2019
Lizhi F. VERIFIED CUSTOMER
Service is very good. Thank you very much.
12/10/2019
Mona K. VERIFIED CUSTOMER
He was very helpful and freindly I really appreciated thank
12/10/2019
ANTHONY L. VERIFIED CUSTOMER
Andrew provided excellent service. Explained all the work to be done and followed up with maintenance, to issues resolved, and items to be aware of.
12/10/2019
SUMMER W. VERIFIED CUSTOMER
excellent
12/10/2019
Maryjane D. VERIFIED CUSTOMER
Great service
12/10/2019
Eileen S. VERIFIED CUSTOMER
Please don't survey your customers excessively.I don'tknow what you mean by saying "the manufacturer" will send an additional survey. but it sounds irritating.
Mr. Luna did a great job, though!
12/10/2019
Soledad E. VERIFIED CUSTOMER
Ok, thanks
12/10/2019
Yi Z. VERIFIED CUSTOMER
Good attitude and service
12/10/2019
Larry T. VERIFIED CUSTOMER
Thank you
12/10/2019
PUNNOOSE V. VERIFIED CUSTOMER
I did not like your cashier kept saying, “No charges to you.” I know it because I prepaid for it. You should teach your associates to say, Your prepayment plan comers everything!” Thanks
12/10/2019
Daphne L. VERIFIED CUSTOMER
Friendly and good service.
12/10/2019
ANDREW B. VERIFIED CUSTOMER
My car needs tires next service. Alex printed out tire information on several brands for me to choose. An excellent idea. Now I can call ahead before next service to make sure tires are available and in stock. Hire more employees like Alex.
12/10/2019
AN M. VERIFIED CUSTOMER
Juan was very friendly and professional. I enjoyed meeting him!
12/10/2019
ALMA H. VERIFIED CUSTOMER
Mitzi was great! I was not happy about having to go back to check on alarm system - not Mitzi’s fault.
Also, it had been a crazy family morning and i was extremely low on gas upon arrival to Longo, i was positive as a courtesy i would get some gas, just a little (not a full tank) unfortunately no gas was put in the car, kind of disappointing .
12/10/2019
VALERIE O. VERIFIED CUSTOMER
Monte was great
12/10/2019
Nacechyong C. VERIFIED CUSTOMER
Done a excellent job
Thank you
12/10/2019
Sara C. VERIFIED CUSTOMER
I’m really happy with Longo Toyota’s customer service.
12/10/2019
JEAN P. VERIFIED CUSTOMER
Andrew was courteous and knowledgeable.
He gave me updates about the service. He and the tech team diagnosed the reason my alarm was out of sync with my key fob. I appreciate the attention given to my vehicle. I plan to return to Longo to have the alarm attended to. I am satisfied with the service received today.