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Real Reviews from VERIFIED CUSTOMERS
Ryan M. VERIFIED CUSTOMER
Good follow up. Kept in contact.
9/11/2018
Daniel M. VERIFIED CUSTOMER
Very happy to see Dave got promoted he truly knows what he is doing. As always very happy with the service at MK. Thank you again
9/11/2018
Josue F. VERIFIED CUSTOMER
Robert was very helpful, he was willing to go about his way and help me in the short time I was there. Service was great and I thank him very much for allowing to service my car in such short notice.
9/11/2018
Velda S. VERIFIED CUSTOMER
Jennifer was excellent. She kept me updated on progress of repairs and gave a thorough explanation of all that was being done (came in for oil change And turned out that I also had to have water pump replaced. ????) very happy with customer service.
9/10/2018
Eida P. VERIFIED CUSTOMER
I wait by 2:30 hours for the ride at home.. I lost one day of my work... Because they don’t tell me take long time
9/9/2018
Waymon T. VERIFIED CUSTOMER
No one can diagnose why my truck hesitates, varooms, struggles to change gears, and drops speed when climbing the hills on Hwy 15 between the 15 and 215 split and Bear Valley exit on trips to Victorville. Has been in twice for same problem. The cover for the bed unlatches when the truck is driven. Four times in for this and now it opens about 6" instead of 15".
9/9/2018
Aaron H. VERIFIED CUSTOMER
Robert took great care of my situation...went above and beyond...
9/8/2018
Kevin V. VERIFIED CUSTOMER
Thank you Andrew!
9/7/2018
Daniel C. VERIFIED CUSTOMER
Waited over 2hrs for an oil change! Wow
9/7/2018
Raymond S. VERIFIED CUSTOMER
Did not help with getting a loaner when vehicle was in shop for 1 week for warranty work. Andrew did not help or ask any questions or ask how he can help. Made an appointment Monday for Service on Thursday, and my vehicle was not inspected until Saturday and Tuesday. Long wait time, rude service, no help. Needs new management
9/7/2018
John C. VERIFIED CUSTOMER
Jennifer Was great!!
9/7/2018
Randy M. VERIFIED CUSTOMER
Robert was very professional and represented MK Smith very well. I will be coming back just because of him.
9/6/2018
Gloria T. VERIFIED CUSTOMER
Excellent service
9/6/2018
Luis O. VERIFIED CUSTOMER
Great service from MK Smith and my service advisor
9/5/2018
Robert T. VERIFIED CUSTOMER
Explained the entire process and pushed it through as promised. It was a pleasure wiring with Gary this time. Your service writers are all good for MK Smith
9/5/2018
Mark F. VERIFIED CUSTOMER
I took my truck in for an oil change which was great but was disappointed my truck did not did not get washed ! I know other dealerships do that as a courtesy ! Oh well ????
9/5/2018
Francisco P. VERIFIED CUSTOMER
Thanks needed truck early and got it
9/3/2018
Michael R. VERIFIED CUSTOMER
I am 100% satisfied. Jennifer greeted me when I arrived and gave me prompt service. My vehicle was serviced and she immediately notified me when my truck was done .
9/2/2018
Edward V. VERIFIED CUSTOMER
Robert Maynard was great explaining items on my new 2018 2500 HD I was totally Completely Satisfied with his help. Edward V
9/1/2018
Mary G. VERIFIED CUSTOMER
Andrew was very helpful and got to the root of the problem.
9/1/2018