Kristen was the only reason my experience was positive. It in all honesty was a **** show until she took over!
6/24/2026
Dawn S. VERIFIED CUSTOMER
She was very pleasant and happy, she did an awesome job getting me in and out in a timely manner!!! I will for sure request her every time I go to Toyota of Hemet! I’m very satisfied!
6/23/2026
Timothy E. VERIFIED CUSTOMER
Kevin Foster is the best and Toyota of Hemet should put his face on the billboard by the gas station.
6/23/2026
Emma J. VERIFIED CUSTOMER
Is the second time I notice they don't do a service includes on the package I purchased. First time they didn't top up fluids, and this time they did not rotate the tires even though they claum they did. There was no explanation guven of why they didn't rotate the tires.
6/22/2026
Victor A. VERIFIED CUSTOMER
I dropped my car off at 6:50 for my 7 am appointment. At 10 am I received notification of other items that were being recommended to be repaired. At 11:30 am I received notification the vehicle was ready. When I arrived at the dealership, Paul charged my card, handed me the keys and said "your car should be behind the pillars if not it'll be in the back. I walked to the pillars and nothing, I then proceeded to the back are where my vehicle was parked. I looked over the paperwork which stated the transmission oil change cost over $400, 3 hours of labor. That does not align with industry standards which dictates a transmission oil change on a 2018 Camry should take between 1-1 1.5 hours.the vehicle was not even washed.
6/22/2026
Chevaune H. VERIFIED CUSTOMER
I have been paying for tire maintenance for as long as l have my car l have done all my maintenance there no one has ever explain to me that l néed to change my tire when it reached certain point , now that I need new tires they are explaining that the reason I can’t get my tires is because it has pass the point. I don’t have machine to test my tires every day to make sure I don’t pass the point ,if someone had explain this to me on my last visit when l take my car in . You this l would wait until it passed the point
6/21/2026
Thomas L. VERIFIED CUSTOMER
Everything went smooth. Appreciate the timely quote for work being completed.
6/21/2026
Jaime S. VERIFIED CUSTOMER
Great service
6/21/2026
Maggie M. VERIFIED CUSTOMER
Great customer service!
6/21/2026
Tomoko N. VERIFIED CUSTOMER
I had a worst experience ever. First of all, he said the service would take one and 45 minutes or 2 hours, but I ended up waiting almost 3 hours. I asked for a shuttle service, but I was told that I would have to wait for 1 hour and 40 minutes for the as well. He also said he would add my name on the waiting list which obviously he didn’t. After waiting for 2 and a half hours, I went to the counter to ask how long I would need to wait. He said it would take another 20 minutes. Not only did he fail to follow up on my request, but he also said, I know we ****, and laughed. Of course, his co workers also laughed. I felt like they laughed at me. I felt terrible. After that, I waited another 30 minutes. If I had to wait there 3 hours, I strongly believe he should have let me know in advance.
6/21/2026
Sheena D. VERIFIED CUSTOMER
Thanks
6/21/2026
Monisha C. VERIFIED CUSTOMER
I was very happy with my service today. This is my first time working with Kevin and he was very knowledgeable about the repairs that were done and was very helpful with suggesting what services I need and I did make a future appointment before I
6/20/2026
Patricia B. VERIFIED CUSTOMER
I am very satisfied with the service and overall experience. The staff was professional, helpful, and attentive throughout specialty Miguel Ruiz. Thank you for the great service.
6/20/2026
Stacci G. VERIFIED CUSTOMER
Always a great experience, Paul was knowledgeable and efficient.
6/20/2026
Tram L. VERIFIED CUSTOMER
Thank for giving me a ride and washing my car.
6/19/2026
Lanetia P. VERIFIED CUSTOMER
I am still impressed by the level of service I re rice from Toyota of Hemet.
6/19/2026
Diana I. VERIFIED CUSTOMER
Fo was more on how much could be charged for..then I was "sent" home and told my car was in one place but I had to hunt for it and turns out 8I think it was in garage still. I do notfeel I want to retun to Hemet Toyota. I make it a personal policy to avoid businesses where I have been disrespected. I sent a statement on prior response re today's "service* or lack of same
6/19/2026
Linda G. VERIFIED CUSTOMER
Yes good
6/19/2026
Steven T. VERIFIED CUSTOMER
I really appreciate the professionalism from everyone at Toyota of Hemet
And the quality of service is spectacular!