I appreciate Jason’s professionalism and pleasant demeanor!
Thank you for you awesome service.
4/29/2026
Richard C. VERIFIED CUSTOMER
Not completely satisfied, but close. The service advisors and techs were outstanding, professional, and did their best to keep me updated. I'd come back because of them. My only issue was time. I had an appointment for an oil change, was told 3 hours, and it took almost 5. You have to fix the scheduling. A more accurate estimate and quicker service would be appreciated.
4/29/2026
Asmaa P. VERIFIED CUSTOMER
Jason was incredibly helpful today! He explained everything to me very clearly and was up front about everything that should be addressed with my car. The whole process was quick and easy and Jason was very friendly and courteous. I really appreciate good service. Thank you, Jason!
4/28/2026
Maria J. VERIFIED CUSTOMER
He was very helpful, he did make sure he could answer any questions or concerns about the car. Thanks for your service, very professional.
4/28/2026
Yvonne L. VERIFIED CUSTOMER
Kennith was fantastic, the wait time was not, it toon nearly five hours for my car to get serviced.
At check in, a car wash was requested, it was not done & had to be requested again, even though a sign was on the dash to wash. I had to wait the additional time for it to get washed.
You’ve really got to do something about the service time!
4/27/2026
Ofelia E. VERIFIED CUSTOMER
Very good customer service thank you
4/26/2026
Aurora N. VERIFIED CUSTOMER
We are satisfied & trusted Edward suggestions what we needed to our car. Very happy & contented the job service that we have received to Toyota of Hemet, Thank you!
4/26/2026
Bruce B. VERIFIED CUSTOMER
Kenny is an awesome attentive friendly excellent employee . I appreciate his service!
4/25/2026
Katherine P. VERIFIED CUSTOMER
Thanks for your service. I always get excellent service when I come to Hemet God bless toyota
4/25/2026
Linda N. VERIFIED CUSTOMER
I am not sure at this moment what they did besides change oil i dont know how offin I need to change oil I only had 5000 miles on my car sence I bought it he said $145.00 to have anlinement on my tires he did not tell me if I needed one I had made appointment and they did not have me down for one. Show it on my phone he did not say anything. He said he would get me in.it would be around an hour 1/2 ! Said fine.
4/25/2026
Juan G. VERIFIED CUSTOMER
thank you for the speedy work
4/25/2026
Stacie C. VERIFIED CUSTOMER
John is so polite! He is wonderful and I will continue to book my services with him.
4/25/2026
Javier P. VERIFIED CUSTOMER
Great customer service. He was very helpful in answering my questions. Thank you
4/24/2026
Adriana R. VERIFIED CUSTOMER
Tony is such a pleasure to work with. I appreciate his patience and clarity in his detailed communication regarding the needs of my vehicle. His knowledge of vehicles and customer service is first class. All your staff at Toyota of Hemet is always professional and courteous. Tony is definitely above all. I will continue to recommend Tony to all. I reside in Murrieta and will always service my vehicle with Hemet Toyota rather than Temecula Toyota. Tony is the deciding factor. Thanks so much Tony! ????
4/24/2026
Lorena M. VERIFIED CUSTOMER
He was great!
4/24/2026
James G. VERIFIED CUSTOMER
In future would hope for a quicker ‘oil change only’line. Thanks for listening.
4/24/2026
Jose E. VERIFIED CUSTOMER
Muchas excelente servicio y atención
4/24/2026
Evangeline A. VERIFIED CUSTOMER
I brought my vehicle in for regular service and to look at why my from brakes were making noise. What I got was $2200 in suggested repairs and brakes that still make noise. I will be taking my Toyota's elsewhere. New ownership has not made positive change. Jason did a great job. None of my issues are his fault. This was the 3rd time the brakes were looked at not properly repaired.
4/24/2026
Jose D. VERIFIED CUSTOMER
Vehicle is not repaired
4/24/2026
Jose F. VERIFIED CUSTOMER
Jason was Asome, I was a sales manager for Toyota and he’s the man to go with