Mr. Foster was excellent in his presentation and service!! Thank You
6/11/2026
Cyndi P. VERIFIED CUSTOMER
I wished that when I, I thought I was buying not leasing a car, since it wasn’t discussed or mentioned by the Sales Man (VP) during the transaction and I was mis-lead by the Sales Man (VP) and made me believed all the incentives offered to me during the transaction but it was not really an incentives but make believed that I am getting a deal of a lifetime, even with my 2024 LE Camry that was paid for and trade it in. To make the story short, I talked to the Dealer Manager and the Finance Mgnr., all he had to say, that the Sales Man (VP) made a mistake even he provided me a document stated how much to pay off the Car after 3 Mos. of payment. He said this is the only way, that I will get those Incentives presented to me. But it’s a false and misleading statement/information.
6/11/2026
Donna S. VERIFIED CUSTOMER
Professional and quick
6/11/2026
Carla C. VERIFIED CUSTOMER
I was under the impression the service I signed up for included a tire rotation, I guess not. As for today, I would appreciate people actually listen to what I am saying.
6/11/2026
Veronica R. VERIFIED CUSTOMER
Tony was so nice and informative!
6/11/2026
Debra H. VERIFIED CUSTOMER
Very good.
6/10/2026
Rebecca O. VERIFIED CUSTOMER
Un joven muy atento y abla mi idioma Y amable grasias kenneth
6/10/2026
Jeff M. VERIFIED CUSTOMER
Tony was a great help and friendly conversation. I didn't feel rush when Tony give me option that my camry need filter changes. I answe No and Tony move on to complete what I came in for for oil changes. He a great person and great service for Tony. I didnt make any appointments and the service was fast..First time experiencing Hemet Toyota and I'm definitely going to choose hemet Toyota in the future. Not going to moreno or redland...as I have other experience with them..Hemet was a good experience and I drove off the lot happy...
6/10/2026
Phill S. VERIFIED CUSTOMER
The only thing took too long to get done
6/10/2026
James S. VERIFIED CUSTOMER
Four hours wait too long and clock not reset. Will stop by later. Work done appears to be excellent
6/9/2026
Monica M. VERIFIED CUSTOMER
When we were leaving we noticed on our dash it still said our oil change still needs to be done. They never did the oil change only a device I had payed for. Makes me believe what other services have been missed, and if the filter was ever changed out, since they only did the one service and forgot the others
6/9/2026
Maria A. VERIFIED CUSTOMER
Claudia was my service representative.. she said she was going to tal to the manager for a diagnostics fee but failed to inform me if she actually did talk to the manager about it.. also once I got there the customer service experience was not great at all she was informing me about the diagnostics results for my Tacoma then another service representative decided to join in and explain to us what she was already doing which I thought was disrespectful because I was already talking to her.. this service representative was rude and he basically told me and my husband that the truck is going to get worse and to deal with it.. I don’t understand why he got into the conversation with Claudia if she was already trying to explain to us the trucks situation.. also while I was trying to read thru the diagnostics she told me that I was going to get a copy which pressure me into signing the paperwork.. i got my keys and then I had to find my truck by the car wash because they did not guide me to where my truck was.. I am extremely disappointed with Toyotas customer service as of now.. and the truck noise has not gotten better..
6/9/2026
Kathryn S. VERIFIED CUSTOMER
Thank you
6/9/2026
Jane S. VERIFIED CUSTOMER
Jason was wonderful. He made sure that my vehicle was ready so that I could keep my doctor appointment
6/9/2026
Kevin C. VERIFIED CUSTOMER
Great service Paul, Thank you.
6/9/2026
Randy W. VERIFIED CUSTOMER
As always, Jason is very diligent and made sure the battery issue was resolved. We got it accomplished in a couple hours. It is always great to work with him.
6/8/2026
Christopher H. VERIFIED CUSTOMER
Thank you for your help! Great service and scheduling
6/7/2026
Michael C. VERIFIED CUSTOMER
Claudia, was very nice and helpful!
6/7/2026
Delmer J. VERIFIED CUSTOMER
I appreciate Kevin for his prompt service and respect for my appointment time. The text when the work was done was great