This is our fourth Honda, one Prelude and three Accords and we are not quick to replace with new vehicles. This last Accord has provided over three hundred and five thousand miles of dependable service and still going strong.
I have a high expectation of the quality of service for my vehicles and your service today met that expectation.
12/10/2016
Morgan L. VERIFIED CUSTOMER
Everyone at Diamond Valley Honda was Prompt Professional Courteous & Helpful.
Customer Advisor Ulises Flores the did a great job assisting my needs.
And the Service Director Steve **** was extremely considerate and extended assistance to me he didn't have to.
12/10/2016
Matthew R. VERIFIED CUSTOMER
I am very happy with the customer service I received.
12/10/2016
Douglas D. VERIFIED CUSTOMER
I'm still having problems with my cars engine light coming on. I just arrived home safely but experienced my car shaking at stop lights and jerking while accelerating up hills and on flat surfaces. When my car started jerking, I was heading north in the 15 from the 76 east. I was up to 69 mph and the car jerked a little violently. I had to decelerate to 60 mph and merge over to the number one lane.
I can't live my life bring a car that obviously have serious flaws. I would like rental car from Honda to get around when I bring my car in tomorrow. This is a very huge inconvenience for me. I would rather have Honda reimburse me or credit me what I paid for my 07 civic.
I want to believe there is a solution to this problem but I don't see it in any near future.
Douglas D
12/9/2016
Raul M. VERIFIED CUSTOMER
Awesome service and communication. I was pleased.
12/9/2016
Angela M. VERIFIED CUSTOMER
Staff very friendly.
12/9/2016
Alicia G. VERIFIED CUSTOMER
Alberto and Alfonso were very detailed in explaining what was going on with my car. They work great together.
Please give these guys a pay raise!
I really appreciate their time and effort given to me.
12/9/2016
Sarah H. VERIFIED CUSTOMER
Bianca was great!
12/9/2016
Alan T. VERIFIED CUSTOMER
Very nice service department.
12/9/2016
Nicole H. VERIFIED CUSTOMER
More kid friendly videos in the theater room.
12/9/2016
Rich T. VERIFIED CUSTOMER
great service
12/8/2016
Lidia R. VERIFIED CUSTOMER
He was amazing and I would definitely want him to help me again!
12/8/2016
Linda B. VERIFIED CUSTOMER
My experience on Wednesday was very positive and everyone was very helpful. I always take my car to the Honda dealership and I am almost always pleased. Thank you
12/8/2016
Susan H. VERIFIED CUSTOMER
everyone was wonderful.I am very satisfied.
12/8/2016
Shaun G. VERIFIED CUSTOMER
Alberto was my service rep. He provided excellent service and kept me updated regularly. He also sent a shuttle driver to pick me up to get my car, which I appreciated.
12/8/2016
Samson A. VERIFIED CUSTOMER
Good customers service......
12/7/2016
Janet B. VERIFIED CUSTOMER
Call the customer with all updates with the time if there's any delays let them know through text or phone PR is so important
12/7/2016
Sigifredo O. VERIFIED CUSTOMER
Bianca, was very friendly and helpful.
12/7/2016
John P. VERIFIED CUSTOMER
My answer is too long to type
12/7/2016
Kristen M. VERIFIED CUSTOMER
steve **** was great! its because of him i will be back. thank you!