Went in without appt, due to unforeseen incident on the road. Needed a new tire, was under warranty but I can tell the office and service was short staffed. Yet everyone hustled and manage to squeeze me in. I really appreciate the professionalism a d honesty. While still trying to above and beyond. Also washed my car without me asking. Top notch ????????
9/11/2025
Scott B. VERIFIED CUSTOMER
I certainly appreciate the importance of minimizing any inconvenience to others, as I also strive to provide exceptional customer service. I acknowledge that situations can become quite busy,but a short phone call or a quick text message to keep the customer informed about a minor delay would be greatly valued. It is simply a matter of providing excellent customer service, which is the only request being made. Unfortunately, I did not feel that I received that level of service. I brought the car in for a recall at 9:00 in the morning and was informed that it would take approximately four to five hours. I confirmed that this was acceptable and simply requested to be notified when the car was ready. However, I did not receive any communication around the estimated timeframe. I eventually went there after 3:30, and I did not get my car back until 5:30.
9/11/2025
Patty R. VERIFIED CUSTOMER
Very great full
9/11/2025
David J. VERIFIED CUSTOMER
First time there everyone was very nice. Angela was most helpful and explained everything to me..
9/11/2025
Renee R. VERIFIED CUSTOMER
Mr. **** was amazing. He was extremely busy, but I still felt as if I was a high priority customer. He was very polite, friendly and very helpful. I will definitely be back. Thank you Mr. **** for all you do.
9/10/2025
Patricia S. VERIFIED CUSTOMER
He was very kind
9/10/2025
Jeffrey S. VERIFIED CUSTOMER
Angela was very helpful. She came to me and told me about my tire and took care of it for me.Thank you Angela:)
9/10/2025
Merlyn B. VERIFIED CUSTOMER
I am satisfied of the service.
9/9/2025
Denise M. VERIFIED CUSTOMER
It was informative for what I was having done and the service was done at a good time
9/9/2025
Robert S. VERIFIED CUSTOMER
Mike went above and beyond to get my car in with no stress to me.
9/9/2025
Donald R. VERIFIED CUSTOMER
Thanks
9/9/2025
Honesto P. VERIFIED CUSTOMER
Miguel Navarro was courteous, and pleasant .
9/8/2025
Carmen G. VERIFIED CUSTOMER
Carlos fue may amiable y me ayudo mucho estoy contenta y agradecida
9/7/2025
Delban L. VERIFIED CUSTOMER
I am very happy with the service I received. Angela made me feel like a valued customer. Thank you
9/7/2025
Jesse G. VERIFIED CUSTOMER
Miguel is awesome
9/7/2025
Jennifer J. VERIFIED CUSTOMER
No issue with Jesse, he was fine. However, not happy with the booking system. I came in for A16 service and was told with a 2:30 appointment they would not be able to do the 6 service. Why was I not informed of this prior to coming in for my appointment, I clearly indicated the need when I booked my appointment. The more significant issue is this was the First time I’m bringing this brand new car in for and I leave with a Grease handprint on hood of car and dirt handprints inside car on the dash where they check the cabin filter. Disappointing.
9/7/2025
Julissa A. VERIFIED CUSTOMER
As always very good costumer service
With not a long wait..
9/7/2025
Jeffrey J. VERIFIED CUSTOMER
The staff and service I received was very good! I was a little disappointed because I waited somewhere between 1.5 to 2 hours for an oil change with an appointment and when my car was returned to me there was a small amount of paper trash left in the car that was no longer needed and it had not been washed like at my previous services. Also, it would be appreciated if the seat was returned to the original position when the service was complete. Kind of nitpicky on my part but small details count.
The actual service and my interactions with the staff were very positive!
9/6/2025
Peter C. VERIFIED CUSTOMER
Customer service was horrible from her definitely not friendly or a people person