Dustie was very good and kept me abreast of each stage. Excellent work Dustie!
4/29/2026
Jayson F. VERIFIED CUSTOMER
Great as always.
4/29/2026
Letha C. VERIFIED CUSTOMER
Charles Peavy was friendly, professional and efficient. He cleared up some of my questions regarding the Tacoma computer system.
4/29/2026
Thomas R. VERIFIED CUSTOMER
Dustie was professional and took care of my issues.
4/29/2026
Sally C. VERIFIED CUSTOMER
I am very pleased with the service I received at Toyota this afternoon. Ryan was professional in conduct and efficient .
4/29/2026
Helen S. VERIFIED CUSTOMER
I appreciate the very detailed description and video showing the work required on my vehicle. Charles was very helpful and responded to my calls very promptly.
4/29/2026
Brian J. VERIFIED CUSTOMER
Great service department
4/28/2026
Cherie A. VERIFIED CUSTOMER
Ellen was friendly and made the process easy.
4/28/2026
Jon T. VERIFIED CUSTOMER
Submit did not work after a reply was filled in
4/28/2026
Bill S. VERIFIED CUSTOMER
Everything went well.
4/28/2026
Kenneth H. VERIFIED CUSTOMER
Woody was awesome
4/28/2026
Seth H. VERIFIED CUSTOMER
Na
4/28/2026
Jasper W. VERIFIED CUSTOMER
This is my second truck with bob tyler. And it because of the way he takes care of me. He always gone above and beyond. I trust anything he tell me about my truck. I will buy another truck because of him.
4/28/2026
Deborah K. VERIFIED CUSTOMER
Professional and friendly
4/28/2026
Naomi P. VERIFIED CUSTOMER
I do not like the AI assistant that I used when scheduling my appointment. I prefer talking to a real person.
Also, I had a small bag that contained 2 cards from Dollar Tree in the passenger seat. When I got home, I realized it wasn’t there. I called immediately but didn’t get to speak to a person. I did leave a message but nobody has returned my call. I believe the bag must have been accidentally thrown out.
4/28/2026
Lisa F. VERIFIED CUSTOMER
They performed the tire rotation and patched the tire that I was having an issue with . However when I stopped at the first red light when leaving , I found that my tires all had different PSI settings contrary to the paperwork that I received stating that they were all set to 35 PSI . These are the settings that they actually set them to and I also have a photograph . 35, 36, 37 & 42
4/27/2026
Raid A. VERIFIED CUSTOMER
Thank you
4/26/2026
Leo B. VERIFIED CUSTOMER
Did not correct the problem. Two hour drive round trip. Waited over 3 1/2 hours for vehicle only to be told they couldn't correct the problem and I would have to come back at a later date.. At this point I'm not 100% sure the mechanic actually worked on my car. I have lost all trust in your service team.
4/26/2026
Daniel A. VERIFIED CUSTOMER
Our service advisor. Crystal is great. We are glad we got her back as our service advisor. She keeps us informed and up-to-date on everything about our vehicles.