Overbooking appointments creates problems for customers and employees. I arrived 15 minutes early for oil change and inspection and left 2 hrs later. Employees are working hard to make it happen, if I had a ride I would leave auto but I don’t so I probably won’t use your service’s in future. Larry
5/2/2026
Elizabeth F. VERIFIED CUSTOMER
I truly appreciate Greg Mann. He is always friendly, honest, and caring. He always makes my visit to Bob Tyler Toyota pleasant. Greg is always very upfront and informative about every aspect of the service done on my vehicle.
5/2/2026
Cody M. VERIFIED CUSTOMER
Dustie is the best, I couldn’t be happier with her assistance today.
5/2/2026
Shane Patrick. VERIFIED CUSTOMER
Dustie was friendly, knowledgeable and upfront about pricing and what my truck needed.
5/2/2026
Donna C. VERIFIED CUSTOMER
Employee was very informative
5/2/2026
Lenora W. VERIFIED CUSTOMER
Dustie ent the extra mile to get an estimate for my bumper problem.
5/2/2026
Matthias R. VERIFIED CUSTOMER
Good communication.
5/2/2026
Melanie C. VERIFIED CUSTOMER
Woody was very polite and welcoming. Felt very confident in his ability and appreciate his professionalism!
5/2/2026
Steven G. VERIFIED CUSTOMER
Ellen Stubenhaus was wonderful!
The mechanic came to explain why the services were a priority which was refreshing. The price of the transmission fluid exchange was a fair one and I felt satisfied.
5/1/2026
Judith D. VERIFIED CUSTOMER
Greg has been my go to guy for over 10 years, he gets an A plus plus every time!!
5/1/2026
Charles H. VERIFIED CUSTOMER
Satisfied
5/1/2026
Elena J. VERIFIED CUSTOMER
Cap is great at explaining every step. Great person all around. As always your techs are awesome!
5/1/2026
Fariss S. VERIFIED CUSTOMER
Over the years Greg Mann has always been honest, courteous and professional.
5/1/2026
Joanne R. VERIFIED CUSTOMER
The person who helped me was named Mike. He was extremely helpful.
5/1/2026
Berry G. VERIFIED CUSTOMER
Great job
5/1/2026
Karen O. VERIFIED CUSTOMER
Ellen was wonderful to work with. I will definitely connect with her again the next time I need service.
5/1/2026
Alan R. VERIFIED CUSTOMER
Nothing but issues trying to get my tire fixed. From non returned calls from the service department, to flat out dropping the ball and not submitting a claim, to not submitting a warranty claim until the appt to be fixed was set to flat out being LIED to by the finance officer about the warranty coverage. 100% failure by Bob Tyler. I will not continue to support or buy anything from this dealership again and will leave reviews reflecting the lies told in order to sale a warranty package that does not cover anything you are told it will.
5/1/2026
Alice W. VERIFIED CUSTOMER
This feedback is in reference to my return visit on Monday 4-27-2026.I had a concern about my service of brake pads replaced and rotor turned. My brakes were still making a noise and my brakes pedal lacked firmness.I was treated with respect and all my concerns addressed along with my request to reassure me my brakes were done correctly and working properly.The most important thing as a customer is how problems are handled addressed and resolved.Problems happen but resolutions are the keys to building trust and confidence to return.I am very grateful to Cap Peavy and James that I can say I am not only satisfied but very satisfied.I feel confident in returning,knowing if any future problems arise they will be addressed respectfully.