Within minutes of dropping off my car, I was sent a text asking if I was open to selling the car. I am not even the owner of my car as it is a fleet vehicle through work. Just perform the maintenance on my car without spamming me nonsense.
2/1/2026
Jim H. VERIFIED CUSTOMER
Your team did an excellent job with the oil change for my Tacoma. I was very pleased. I also enjoyed speaking with the sales reps and looking at the cars and trucks in the showroom. The only disappointment was it was too cold to get the car wash. Thank you Westside Toyota!!
2/1/2026
Yimarie S. VERIFIED CUSTOMER
Adriana did a great job however, in my paperwork it shows that I denied my spare tire from being checked and that was never brought to my attention. I never confirmed nor denied anything. The spare tire should have been checked as this is a safety issue if I need it and it is flat. That was the only disappointment
2/1/2026
Joseph P. VERIFIED CUSTOMER
My car was returned to me with a low air pressure indicator on my dashboard. I immediately returned to the dealership and the employee confirmed that my tire pressures were indeed very low. He informed me that this should never have happened. I am extremely dissatisfied with the service that I've received. It has placed my car at risk for damage and myself at risk of an adverse event. I will never be returning to this dealership for any service.
2/1/2026
David W. VERIFIED CUSTOMER
Selena was very courteous and professional, She kept me updated on the progress of my service. I haven’t gone over the truck yet to verify the service satisfaction, but at the same time Toyota/Westside Toyota has always been good addressing any issues or concerns
2/1/2026
Emily P. VERIFIED CUSTOMER
My simple oil change and wheel alignment took over 2 hours
2/1/2026
Lori O. VERIFIED CUSTOMER
Aryn, was great to work with.
2/1/2026
Michael J. VERIFIED CUSTOMER
Aaron was great, he listened to everything that I had to say about the car. As he was putting the information in the iPad, he was asking me questions about any other details I could remember about the proformance of the car. Aaron did a great job, and it was a pleasure having him as my service technician. M. Johnson
1/31/2026
Mark B. VERIFIED CUSTOMER
When I made the appointment they said for tire rotation. when I got there, I found out it should be oil change and brake fluid.
Also, I am not happy that you charge 3% to use a credit card for the shop fee fees of buying a $48,000 car from your dealer it would be nice to not nickel and diamonds on every Dang gone thing.
1/31/2026
Debbie C. VERIFIED CUSTOMER
Very professional
1/31/2026
Robert M. VERIFIED CUSTOMER
Adrianna was great, kept me informed on status. Was personable and friendly.
1/31/2026
Michael G. VERIFIED CUSTOMER
Kendrick is the best
1/31/2026
Moranna J. VERIFIED CUSTOMER
Aren't Martin, was very professional concerning the question I ask and information I wanted to know about my car.
Thank you!
Aren't Martin
1/30/2026
Martha G. VERIFIED CUSTOMER
Selena was so easy to talk to and let me explain my concerns. Great customer service skills!
1/30/2026
Rose B. VERIFIED CUSTOMER
All went well. No problems. All the staff were really nice and helpful.
1/30/2026
Allison T. VERIFIED CUSTOMER
Very helpful and professional!
1/30/2026
Kurt S. VERIFIED CUSTOMER
Selena was very friendly and prompt in relaying the finding of one of the issues i brought my Tacoma in for. The issue was resolved as well as the 60k mile service and other maintenance items very quickly with several updates along the way. Given this service interaction, i plan on servicing my Tacoma at Westside Toyota moving forward.