Aaron went above and beyond.
Very personable as well as professional
3/7/2026
Antonio B. VERIFIED CUSTOMER
Thank you so much for reassuring me and helping me get a rental when the check engine light was still on when I picked up my car after getting multiple serious repairs, I totally panicked and appreciate your kindness and patience, everyone at Westside Toyota has been absolutely amazing, kind, and professional - thank you so much!
3/7/2026
Kevin F. VERIFIED CUSTOMER
Aaron was absolutely fantastic!!! I’ll actually ask for him next I’m in for any service call!!
Heather Fogarty
3/7/2026
Janet K. VERIFIED CUSTOMER
Everything went very well. Service was done sooner than expected. Very nice service dept.
3/6/2026
Michael M. VERIFIED CUSTOMER
5 stars. Perfect experience.
3/6/2026
Susan D. VERIFIED CUSTOMER
Selena explained the services that were done to my car very well and was very friendly.
3/6/2026
Robert K. VERIFIED CUSTOMER
Very thorough inspections of my car to let me know what other service would be required.
3/6/2026
Mary Jo. VERIFIED CUSTOMER
Kenric was very friendly,informative, and answered my questions without hesitation. He is an asset to your team!!
3/6/2026
Michael H. VERIFIED CUSTOMER
Excellent service. 100% satisfied
3/6/2026
Cynthia C. VERIFIED CUSTOMER
Wonderful job.
3/5/2026
Jeannette F. VERIFIED CUSTOMER
Thank you for washing my car. That is such a nice service you offer. It was very helpful.
3/5/2026
Carmen H. VERIFIED CUSTOMER
I didn't know you did test ride after a oil change. I took my car in with 42218 miles and got it back with 42220 miles. I did not like that someone drove my car without telling me. That has never been done. I was told that after I saw my mileage. And first of all the girl wrote down 42219 miles on paper work that was a lie my car had42218 when I got there. I am very disappointed with toyota. The only thing that needs to be checked is the oil filter & oil pan plug. Both can be checked with the engine on idling. The engine will billed oil persure with the engine idling. No need to had my car driven. Assuming both oil pan plug & oil filter were installed properly.
3/5/2026
Mary Ann. VERIFIED CUSTOMER
KA was very helpful.
3/4/2026
Amiya H. VERIFIED CUSTOMER
I brought my 2025 4Runner in for its first service visit. I had previously taken my truck to Toyota due to a cracked front piece that was hanging down and rubbing against my tire. Upon examination it was shown that bolts were never installed in the part. A ticket was entered. A few months later a recall was listed due to this being a common problem. I made an appointment to have the bolts added and the part replaced. The bolts were added to the BROKEN part without it being replaced. When I asked questions I was not given accurate information. No notes were placed on my account until I kept pushing. I finally had to request a manager. I am still waiting for a call to have my broken front piece replaced. As of this comment there has been no follow up. This is not a good experience.
3/4/2026
Catherine R. VERIFIED CUSTOMER
Great service on my RAV4 hybrid recall appointment.
3/4/2026
Jones, Jeffrey. VERIFIED CUSTOMER
KJ was awesome! Super polite and always helpful! Highly recommend him due to his customer service!
3/4/2026
Eva H. VERIFIED CUSTOMER
Thank you for the service. Im on a very strict budget thanks for being patient with me. Wonderful staff. Customer service is a #100%
3/4/2026
Rose B. VERIFIED CUSTOMER
Everything went well and I was happy that Selena was able to get me in for service on short notice.