From the time the issue with our vehicle was determined, until the completion of work done yesterday - the team at Westside Toyota have been nothing but professional, accommodating, responsible and thorough. We have been extremely pleased with their service and will recommend them to our family and friends.
3/12/2026
Greg S. VERIFIED CUSTOMER
Kenric was great! Very professional.
Also need some help here… Service could not find any record of the 3 year service contract I purchased when I bought the RAV4. Thanks to Melissa in upgrades and Dave in finance the contract was found in the purchase folder. Please have it forwarded the Kentucky.
3/12/2026
Barbara R. VERIFIED CUSTOMER
Grateful he accepted me as a walk in and discussed what was needed
The job was completed a lot sooner than I thought
Was grateful because I was off on the day from work and needed to get completed
The car I’m driving is a lease
Thank you
3/12/2026
Stephanie K. VERIFIED CUSTOMER
Selena is the best!
3/12/2026
Jacqueline G. VERIFIED CUSTOMER
Adrianna was very helpful and pleasant. I enjoyed the digital info and video about my car. I am very pleased with my experience at your service center!
3/12/2026
Phillip D. VERIFIED CUSTOMER
All service reps I dealt with were friendly and courteous
3/11/2026
John K. VERIFIED CUSTOMER
$99 for a $22 air filter and $82 for a cabin filter replacement, both tasks are unskilled and take less than five minutes each. Glad I did it myself. I understand you need to make money but is way too much.
3/11/2026
Michael F. VERIFIED CUSTOMER
Thank you Steve for making it easy through the process!
3/11/2026
Schroyer, David. VERIFIED CUSTOMER
Adrianna was wonderful in checking me in quickly and kept me posted during my wait time throughout my appointment time.
3/11/2026
Kirsten Y. VERIFIED CUSTOMER
Aaron was very helpful. Even though my new car warranty and free car care is over, I’ll be back to Westside Toyota for my next service. Thanks especially to Aaron!
3/11/2026
Kristina O. VERIFIED CUSTOMER
My experience with the client representative who performed intake to speaking with Sam as she helped close out my service ticket. Everyone was phenomenal. I appreciate the work ethic and attention.
3/9/2026
Steve A. VERIFIED CUSTOMER
Everybody at westside Toyota was very helpful.
3/9/2026
Jennifer D. VERIFIED CUSTOMER
Baffled by the entire experience.
3/9/2026
Maria L. VERIFIED CUSTOMER
Thanks, Aaron, for helping figure out the software issue on my car!! Appreciate you keeping me updated during the day with the progress and great service when I arrived to pick up my car.
3/9/2026
Jonathon L. VERIFIED CUSTOMER
My service engine alert is still on. I don’t think the recall was addressed as the rear back up guides are not operating as they should from factory. Was the oil change done? Overall not a great experience
3/9/2026
Egan P. VERIFIED CUSTOMER
She is super attentive and helped me understand the answers to all my questions!
3/8/2026
Victoria M. VERIFIED CUSTOMER
Thank you for your fast attentive professional service.
3/8/2026
Jacob R. VERIFIED CUSTOMER
It was my first time getting service here, so maybe I just wasn't aware that a line of cars could form. I showed 10 minutes early and already 3-4 cars in line in front of service entrance. To not block the way, I parked on the side and waited for open. Several more cars arrived by the time the service door opened, and because I parked to the side I got checked in last due to how the line formed and progressed. Next time I'll arrive 20min early to have that first spot in line.
3/8/2026
Ronald S. VERIFIED CUSTOMER
Servoce advisor was very friendly and professional. Service was performed efficiently
3/7/2026
Melanie S. VERIFIED CUSTOMER
Aaron was very communicative and courteous and efficient!
I had a clear idea of the problems my car presented and he was very understanding.