Polite, professional Timely service, good experience.
3/19/2026
Sarah R. VERIFIED CUSTOMER
Took too long
3/19/2026
Portia P. VERIFIED CUSTOMER
When I dropped my car off for service, Adrianna was nice. When I came to pick it up, I wasn't pleased with the service I received. I had to eventually ask for help becsuse I was just left standing there at the counter waiting for someone to acknowledge me. I will probably take my vehicle to another Toyota dealership for servicing in the future.
3/19/2026
Rose F. VERIFIED CUSTOMER
Aaron was very pleasant and help me get out of there quickly.
3/19/2026
Hayley M. VERIFIED CUSTOMER
Sam was patient and kind and answered all of our questions. She reassured us and informed us about the inspection we had on our recently purchased used toyota Camry. She also looked into the car’s records at another Toyota location and summarized it for us. Sam provided a great experience for us at Westside Toyota! We have been a loyal Toyota customers for 20 years and we will be back with this car as well!
3/19/2026
John H. VERIFIED CUSTOMER
Everything was fine went smoothly actually better than I expected.
Except for the billing at the end of the service. I had an Internet email offered from Westside Toyota for an oil change for 5995 and it seemed like no one ever heard of the thing before because it didn’t really go well.
My original bill was 147 and change and because it is coupon, they were willing to takeoff $30. I insisted that they use the coupon under the Internet offer which came from Westside Toyota which they eventually did but left kind of a sour taste in my mouth.
3/19/2026
Lois K. VERIFIED CUSTOMER
This was my first interaction with Aaron. He was so kind. He was very honest about my car issues. I was really impressed by him. I think you are lucky to have him on your team!
Lois K
3/18/2026
Linda L. VERIFIED CUSTOMER
I appreciate how friendly and efficient Sam and the staff and service depression of Westside toyota is. Highly recommend!
3/18/2026
Donna M. VERIFIED CUSTOMER
I asked them to put air in tires so the light would go off. They said they would. Asked if the light was off when I paid, they said yes, but it wasn't. I drove away and light was still on! I also waited 3 1/2 hours for rear brakes, tire change and tire rotation. That's a little much. I was told an hour and a half approximately. Also I noticed a red scratch on my door that wasn't there before. There were a couple red cars that pulled in for service. It looks like a door may have hit it. I wasn't going to say anything, but you asked!
3/18/2026
Joan G. VERIFIED CUSTOMER
You can call me ****-****-xxxx
3/18/2026
Edward T. VERIFIED CUSTOMER
Steven was very professional and the team got my car in and out swiftly without an appointment. I'm from out of town and needed to get this service done before driving back to MD.
3/17/2026
Paul P. VERIFIED CUSTOMER
Great service
3/17/2026
James D. VERIFIED CUSTOMER
Dedicated staff delivering premier customer service.
3/17/2026
Leonidas M. VERIFIED CUSTOMER
I should not have been charged for the oil filter housing with my extended warranty.
3/16/2026
Seth B. VERIFIED CUSTOMER
Westside Toyota has been incredible to us and we will continue to drive the hour there for all our vehicle needs because of that, thank you!
3/15/2026
Charles H. VERIFIED CUSTOMER
Since Westside bought Sunnyside, i am getting tired of constantly being shown recommendations for maintenance when I take my Highlander in for my standard maintenance appointments. If these recommendations are necessary based on the mileage of the car, then make them part of the scheduled maintenance. I rather pay for it knowing about it in advance or time of the appointment then being blind-sided by the recommendation during my service appointment.
3/14/2026
Ed J. VERIFIED CUSTOMER
Always get great service
3/13/2026
Denise Q. VERIFIED CUSTOMER
Everything was great!
3/13/2026
Linda B. VERIFIED CUSTOMER
Mr. Allgood was friendly & knowledgeable. He explained what was done & what needs a follow up.
3/13/2026
Colleen O. VERIFIED CUSTOMER
Service is excellent. Kenric was very helpful and kind.