When I scheduled this appointment I knew the fuel door and sensor had to be replaced. I said I didn't want to schedule it until the parts were available. The scheduling agent assure me that would be no problem. Yet they are not. In addition if the Fuel Door had been repaired when I first brought it in (instead of "no repair was made" because the technictians managed to get it open) I suspect the repair would have been covered by my extended warranty. Because it wasn't repaired I had to break it open (on a Sunday on the interestate at a gas station) in order to make it home. When I talked to Ms Zimon about his she couldn't even be bothered to say she understood how I felt.
3/3/2026
Cheryl M. VERIFIED CUSTOMER
The repair was only supposed to be only supposed to to be an hour and 1/2. Came in at 10 and left around 2. No one came to me to tell me about delay or anything.
Cheryl M
3/3/2026
Touch C. VERIFIED CUSTOMER
I’m very satisfied the service
3/3/2026
Noreen R. VERIFIED CUSTOMER
Cry
3/3/2026
Geza G. VERIFIED CUSTOMER
Great.
3/1/2026
Sydney S. VERIFIED CUSTOMER
Selena did a great job explaining things to me and she added a coupon on my wheel alignment without me even asking about it. Great service from this queen!
3/1/2026
Gizela C. VERIFIED CUSTOMER
Thanks for the great job
2/28/2026
Katie T. VERIFIED CUSTOMER
Aaron was great! Very efficient and helpful!
2/28/2026
Toni M. VERIFIED CUSTOMER
Excellent service
2/28/2026
Brenda W. VERIFIED CUSTOMER
Fantastic exceeded expectations
2/28/2026
Denise S. VERIFIED CUSTOMER
Steve was great! Total satisfaction with him and team.
2/28/2026
Nicholas G. VERIFIED CUSTOMER
Teams great!!
2/28/2026
Rachel K. VERIFIED CUSTOMER
Great professional staff. Quick and easy.
2/28/2026
Alok J. VERIFIED CUSTOMER
Very professional, Aaron had a such a joyful, helpful and welcoming personality that the whole experience felt great. The video evaluation, assessment and pictures of the work that needed to be done was very helpful. The whole process right from driving in to the service center, to getting checked in, to following your progress, to finally the payment was extremely streamlined and smooth.
2/27/2026
Mary W. VERIFIED CUSTOMER
Aaron was informand personable.
2/27/2026
Julian K. VERIFIED CUSTOMER
I'm very satisfied with the service I received! Thank you!
2/27/2026
Elizabeth P. VERIFIED CUSTOMER
Selena was great, the person prior to her never scheduled my car to get repaired, when I came in there was no record of me coming in for service that day. They sorted that out, then they had to order the part, if that would have been done prior to me coming in for service that would’ve happened. I brought my car in 7 days prior to, they knew what had to be repaired. I had to leave my car and take one of their rentals. It was inconvenient.
2/27/2026
Dawn F. VERIFIED CUSTOMER
Very easy to communicate with, very nice and approachable, very helpful! A++++ experience!
2/26/2026
Angel F. VERIFIED CUSTOMER
Sam was great in helping me with the process in getting my vehicle serviced with no problems. Thank you Sam and keep up the good work.
2/26/2026
Brandon C. VERIFIED CUSTOMER
Aaron was awesome. He was very friendly and outgoing. He made my experience with westside Toyota very enjoyable. He deserves a raise!!