Zee was fantastic. The fact that I didn't make it 10 miles from the shop and it did the same thing I brought it in for ... not so much.
1/14/2026
Lashandra F. VERIFIED CUSTOMER
Brakes still sound the same yet because its no lights or abs on its supposedly fine. And shuttle service does not have working people's time as to when they start and stop shuttling service guest. Imani did not go out of her way she wanted me to record i explained its a feel type of noise that cant be recorded
1/13/2026
Sharon J. VERIFIED CUSTOMER
Great experience love the new space!
Everyone was friendly and the process was easy
1/13/2026
Joanna L. VERIFIED CUSTOMER
Everyone friendly good customer service
1/11/2026
Jan R. VERIFIED CUSTOMER
Her service was great it's my overall service with Kia am not happy with
1/11/2026
Jeff M. VERIFIED CUSTOMER
Lorenzo was absolutely great!
1/10/2026
Charles B. VERIFIED CUSTOMER
No soap or paper towels in men’s bathroom
1/10/2026
Mary L. VERIFIED CUSTOMER
The video could have been much clearer.
1/9/2026
Lenore D. VERIFIED CUSTOMER
Thanks for taking time with my Car, and me! I really appreciated the entire visit, knowledge of everyone I encountered, never a negative response, and the major renovation is just wonderful, and well deserved! Now the Facility matches national advertisements, and the welcoming employees!
1/8/2026
Fredrick W. VERIFIED CUSTOMER
She did a great job very professional thank you
1/8/2026
Josetta P. VERIFIED CUSTOMER
Na
1/7/2026
Fredrick W. VERIFIED CUSTOMER
She was very professional and very helpful with the problem that I had
1/7/2026
Jeff E. VERIFIED CUSTOMER
I was somewhat surprised when I took my car in for two recall issues and only got one completed. On the 29th of December appointment was set up for the 6th of January and the reason only one item was completed was because they didn't have the part. I am now having to come back on the 15th of January to get the 2nd one done. I think this was the ignition (theft) recall issue, making the effort to see that the part was available would have beneficial for both parties. Thanks jeff Have a great day!
1/7/2026
Ansley C. VERIFIED CUSTOMER
Very nice and professional!
1/7/2026
The Savannah. VERIFIED CUSTOMER
Thank you
1/6/2026
William M. VERIFIED CUSTOMER
In waiting room maybe offer coffee. Need a car wash after service was told there was no one to wash car.
1/5/2026
Anthony G. VERIFIED CUSTOMER
Imani was helpful very detailed oriented. She handled the whole process professionally and glad for her to represent Kia.
1/4/2026
Brenda R. VERIFIED CUSTOMER
2+ hours was absolutely too long to wait for an oil change and tire rotation. Not to mention that I arrived Before my appointment time.