Imani is always friendly and gets things done quickly
3/20/2026
Joanna L. VERIFIED CUSTOMER
Everyone was professional and friendly
Received a loaner until my car was ready
3/20/2026
Isaiah M. VERIFIED CUSTOMER
Imani was superb. Her diligence and special attention to my needs with my vehicle was outstanding. She was very courteous, patient, cordial and friendly. I appreciate her willingness to help and support me today.
3/19/2026
Totenna P. VERIFIED CUSTOMER
No, I will so that my air conditioning was OK. Even though it randomly started back working right before I dropped it off. So it’s clearly not OK.
3/19/2026
Tristan A. VERIFIED CUSTOMER
I am waiting for the part to be shipped and still installed. Thank you for shuttling back and forth to work. I appreciate that. Thank you
3/18/2026
Tanya K. VERIFIED CUSTOMER
Great customer service
3/18/2026
Frederick G. VERIFIED CUSTOMER
She did a great job ...
3/18/2026
Katlin C. VERIFIED CUSTOMER
Mr. Mitchell was very professional! 10 stars across the board!
3/18/2026
Sandra W. VERIFIED CUSTOMER
I did not like the service I received yesterday is more than likely I would not recommend you guys are here to anyone who's looking for a car poor service is what I received on that day of my appointment and which I was there actually an hour earlier and no one let me know
3/17/2026
Johnner M. VERIFIED CUSTOMER
The whole team was awesome. Thank you.
3/16/2026
Kris H. VERIFIED CUSTOMER
I appreciate his help throughout the oil test consumption process and ensuring my vehicle was taken care of.
3/16/2026
Rick K. VERIFIED CUSTOMER
The service was great ! …
Thank you ! … first time there …
See ya next time ! …
3/16/2026
Penny A. VERIFIED CUSTOMER
Kia always has friendly customer service that's worth coming back to.
3/14/2026
Luz R. VERIFIED CUSTOMER
Associate was really nice and welcoming.
3/14/2026
Barbara W. VERIFIED CUSTOMER
Mr. Lorenzo Mitchell was very helpful..I will refer family members to check with him if they need their Kia car serviced..
3/13/2026
Wilbert L. VERIFIED CUSTOMER
Thank you
3/13/2026
Brian L. VERIFIED CUSTOMER
The Service Department associate I mostly worked with, Imani, was exceptionally warm and communicative. Unfortunately our encounters made up only a fraction of my interactions with the service center during my vehicle’s most recent visit.
When attempting to call the service center, I found the 30+ minute hold times at any time of day, any given day of the week to be completely unacceptable, especially in circumstances like mine where I was without my vehicle for nearly 2 weeks. I was pleased with the face-to-face interactions I had, but the non-communicative conduct I experienced during my entire vehicle assessment left me feeling completely unaware of my car’s condition or any associated costs. I would expect this time of experience from a smaller, privately owned auto-shop, but a Dealership service center NEEDS to prioritize customer communication and staffing to better mitigate experiences like mine.
3/13/2026
Sharon G. VERIFIED CUSTOMER
Thank
3/13/2026
Alvin P. VERIFIED CUSTOMER
I’m disappointed that President Trump took Netanyahu’s bait in starting a war with Iran ????????.
3/12/2026
Eric J. VERIFIED CUSTOMER
Excellent and fast service. Great experience with my coordinator too.