Ed was awesome ‼️ He was very professional and on top of everything with our car We thank him very much and I don't know how much you're paying Ed but he definitely deserves a Raise $$$$
Thank You Ed ????
4/4/2026
Karie F. VERIFIED CUSTOMER
Lorenzo provided exceptional service! Thank you!
One small complaint though, my cell phone charger was missing from my car. I had a couple in my car. Now I only have one. Not a big deal, but thought I would inform.
4/3/2026
Toni H. VERIFIED CUSTOMER
Lorenzo was very curious and helpful. Answered all my questions about about this service and about what future services maybe needed. After my last visit, this one was extremely pleasant and easy.
4/3/2026
Jodi D. VERIFIED CUSTOMER
Awesome service
4/2/2026
Linda H. VERIFIED CUSTOMER
I was not told over phone that oil change was due at 6000 when I told her my car had 5300. By the time of my appointment it was at 5600 so I wanted to get everything done. I feel like I had trouble communicating, even at the dealership. The amount of time I was told it would take was accurate. Plus I don't like that service appointments are not free for customers, even for the 1st year.
4/2/2026
Lois L. VERIFIED CUSTOMER
While I had to wait longer than I wanted for parts to be delivered, Lorenzo kept me updated and eventually the back ordered part came and the car repair was completed. The car drives well and I am confident that I can drive it safely.
4/2/2026
Andrew A. VERIFIED CUSTOMER
I was told I was getting and oil change. Instead there were extras added I did not want. Also I did not get my $10 off
4/1/2026
Wilbert M. VERIFIED CUSTOMER
It was great customer service
4/1/2026
Mary T. VERIFIED CUSTOMER
Add closed caption on waiting t
room tv
4/1/2026
Shelly R. VERIFIED CUSTOMER
When I got home and opened the trunk I found the skid panels that go underneath the engine. Ed did a good job but the mechanics dropped the ball. I need someone from your company to call me and let me know when I can bring my car back in!!
4/1/2026
Margie C. VERIFIED CUSTOMER
Yes I am I'm sad to hear that you all aren't selling Kia souls anymore That's the only one I like
4/1/2026
Sharon M. VERIFIED CUSTOMER
Very satisfied with my service today.
4/1/2026
Rosemary B. VERIFIED CUSTOMER
Everyone was very professional and my service was a great experience.
3/31/2026
Billie B. VERIFIED CUSTOMER
Amazing experience as always with Lorenzo! He’s extremely helpful and knowledgable!
3/31/2026
Lia G. VERIFIED CUSTOMER
Lorenzo Mitchell is the best service agent since going to Kia to have my car serviced. He provided excellent service and always kept me updated.