Excellent service, comfortable waiting area, and a very fair price.
4/20/2026
Elizabeth J. VERIFIED CUSTOMER
Lorenzo was very courteous and friendly. My car was completed quickly and everything went smoothly.
4/20/2026
Jessica M. VERIFIED CUSTOMER
Lorenzo was great and communicated with me. He was patient with me and explained how important it is to take care of my vehicle. I appreciate Lorenzo and the Kia Country family.
4/18/2026
Willie T. VERIFIED CUSTOMER
I arrive early. I was still able to get my service in before my check-in time they completed everything I needed done. While I sat in the lounging area, which was very nice and clean. They also had complementary snacks just in case you got hungry. My experience was nice and I will be bringing my vehicle again. Thank you and keep up the great work.
4/18/2026
Elizabeth V. VERIFIED CUSTOMER
Everything was resolved and Ed kept me informed about the work being completed and let me know when the service was completed.
4/18/2026
Larry H. VERIFIED CUSTOMER
Service was good ????, got to the problem. Thanks ???? again
4/17/2026
Angel C. VERIFIED CUSTOMER
Please wash my car next time
4/17/2026
Connie B. VERIFIED CUSTOMER
I was very satisfied with the customer service from Imani and the service to my car
4/17/2026
Tara W. VERIFIED CUSTOMER
Service was great.
4/17/2026
Ronald B. VERIFIED CUSTOMER
Lorenzo, who checked us in and the young lady who checked us out were both very polite, friendly and professional. It was our first time there and was a refreshing change from other dealerships that we have been involved with.
4/17/2026
Amanda W. VERIFIED CUSTOMER
Thank you.
4/17/2026
Robert L. VERIFIED CUSTOMER
This young lady took good care of me at Kia, thank you.
4/17/2026
Edward J. VERIFIED CUSTOMER
Very good service
4/16/2026
Adrise D. VERIFIED CUSTOMER
They didn’t help me. I have a scratch on my car and I have the Kia warranty and they still declined to help me said that even if the send it to whoever is over it he will not approve for me to use the coverage that I am paying to use… ridiculous
4/16/2026
Deanna H. VERIFIED CUSTOMER
Now that you guys have remodeled, it is more enjoyable to wait for my vehicle. I appreciate the coffee machine the snacks. It makes it very easy for me to sit there with my kids.
4/16/2026
Johnnie S. VERIFIED CUSTOMER
Other than long wait it was ok
4/16/2026
Horace R. VERIFIED CUSTOMER
Timely complete and satisfactory.
4/16/2026
Ashley B. VERIFIED CUSTOMER
Imani was wonderful!!!
4/15/2026
Paul W. VERIFIED CUSTOMER
Imani was very pleasant and helpful
4/15/2026
Courtney A. VERIFIED CUSTOMER
I had a very frustrating experience during my recent service appointment due to a clear lack of communication between the service technician and myself. While the diagnostic on my vehicle was completed, the results were never discussed with me. Instead of explaining the issue and getting my approval, the team proceeded to begin repairs without my consent. This resulted in me being at the dealership from 10:00 a.m. to well after 3:00 p.m. Had the findings been properly communicated, I would have chosen to schedule the repair for another time. Additionally, I still do not feel confident that the issue has been fully resolved, which adds to my dissatisfaction with the overall experience.