Jamie Zeglin is an asset to your dealership. She addressed my concerns promptly and got my vehicle right back in for service. She treat me with respect.
3/18/2026
David M. VERIFIED CUSTOMER
Finished far faster than estimated. Great!
3/18/2026
Donald L. VERIFIED CUSTOMER
Jamie Zeglin is the nicest most professional service person I’ve ever dealt with in my entire life.
3/18/2026
Courtney S. VERIFIED CUSTOMER
Everyone was friendly and nice. Check out could be a little faster though.
3/17/2026
Patty S. VERIFIED CUSTOMER
Thanks for catching the little hole in the tire and fixing it for me
3/17/2026
Karen W. VERIFIED CUSTOMER
As a longtime customer: satisfied with the service to the required needs of my automobile. Thank you.
3/17/2026
Christine W. VERIFIED CUSTOMER
Great service!
3/16/2026
David F. VERIFIED CUSTOMER
Put March inspection sticker on 2016 Highlander where current window sticker was April. Had to return and get Scot B to get this fixed. Also, notified by text at 2:55pm car would be ready in 15-20 minutes. Not done till 3:55 pm. Have come to expect long waits but after be notified car nearly done this was disappointing. Have purchased 4 cars from Laurel in past 15 years, but after today I may go else where for next car.
3/16/2026
Sheila A. VERIFIED CUSTOMER
N/a
3/14/2026
James W. VERIFIED CUSTOMER
N/,a
3/13/2026
John P. VERIFIED CUSTOMER
For a tire rotation one hour and thirty minutes is to long. The other thing is when the car was finished. It sat out in the parking lot until I had to go up to the counter. Your service department should go into the service waiting area and acknowledge that the car is finished. I do believe I got an email but if you don’t have your phone and I was on silent, I did not see a text. My suggestion would be to try to expedite oil changes and tire rotations on a faster basis.
3/13/2026
Sally K. VERIFIED CUSTOMER
My car was taken right away and they did a great job. They told me everything thay was doing and I didnt wait long. Everyone was really nice to me.
3/12/2026
Dorothy P. VERIFIED CUSTOMER
Just an oil change and swapping out winter tires today. Always professional and friendly!
3/11/2026
Brent P. VERIFIED CUSTOMER
Thanks
3/11/2026
Pamela S. VERIFIED CUSTOMER
Quick and friendly service. Thank you.
3/9/2026
Louis V. VERIFIED CUSTOMER
Jamie was more than happy to help with all my questions and to make sure I was satisfied with what I had done with my 2022 Rav.. thank you all
3/9/2026
Edward M. VERIFIED CUSTOMER
Good job and well taken care of
3/8/2026
Cindy S. VERIFIED CUSTOMER
Matt is awesome! Takes great care of me and my car!
3/6/2026
Karl R. VERIFIED CUSTOMER
Jamie is an excellent represented of your organization. She is part of the reason I bought my current truck from Laurel Toyota.