Bill was great. Very professional and also friendly. 10/10
1/28/2026
Lareecia C. VERIFIED CUSTOMER
The ladies at the pay station are really nice they keep all of your customers!
1/28/2026
Alicia U. VERIFIED CUSTOMER
Christian and Ryan have and always will be my go to at Suntrup Nissan Service.
1/28/2026
Maria M. VERIFIED CUSTOMER
Okay.
1/27/2026
Kim C. VERIFIED CUSTOMER
Great service. He took care of everything!
1/27/2026
Brandon M. VERIFIED CUSTOMER
When I came to pick up my car, I intended to ask the service person some questions. While waiting for him, I was ushered to the cashier by another service person. Once I paid, I was told my car would be brought around to the front. I wasn’t sure what “front” meant so i went back to the service area. My service rep was on the phone so I waited. He acknowledged me and I told him I was waiting for my car. Then the porter came from the showroom and told me my car was in the front. My service person was still on the phone and I was fine waiting but I felt I was being pushed on out the door, like service didn’t have time for me. I had an oil change and a recall check done and approved an air filter replacement. The paperwork I was given has no mention of the recall check. It looks like it may be missing a page. It shows #3 and #4 items but no #1 or #2.
1/27/2026
Aminah C. VERIFIED CUSTOMER
Ryan was very nice with his communication while servicing my vehicle. I’ve always had a great experience with Suntrup Nissans staff. They’re very nice friendly and courteous.
1/27/2026
Stephanie C. VERIFIED CUSTOMER
They work so hard and a good job
But 1 problem is 1 hr and 30 mon is too long. Should be done at least 45 min. They should ask people to see if they want them free car wash that people bought from nissan. Thank u
1/26/2026
Cynthia C. VERIFIED CUSTOMER
Great and trustworthy thanks
1/25/2026
Guillermo M. VERIFIED CUSTOMER
Yes
1/24/2026
David G. VERIFIED CUSTOMER
Ryan was great. Great experience from start to finish. Even visited by my salesman Adam Sears. You have a great staff there.
1/24/2026
Aurora M. VERIFIED CUSTOMER
Best experience I’ve ever had!
So well organized that General Patton would approve!
Excellence all over this place.!
1/24/2026
Michael S. VERIFIED CUSTOMER
Bill was very professional and courteous. I appreciate the service and hospitality. Thank you
1/24/2026
Marwa A. VERIFIED CUSTOMER
Ryan went above and beyond during my visit to today. He helped me carry my babys diaper bag inside. He also was very good at communicating regarding a concern I had with my sensor. He was personable and made me feel valued. I have never done a survey before but because of his outstanding service today, i felt the need to vocalize it. 100% service!
1/24/2026
Mark D. VERIFIED CUSTOMER
Bill provided exceptional service. He kept us informed and guided us through the process.
1/23/2026
Scott B. VERIFIED CUSTOMER
First time using service department. Shelby is the best! friendly, helpful and great communication skills. I also want to give shout out to ladies in cashier Dept with having to deal with helping me arrange my company to provide payment for the great timely service Nissan provided. Very impressed all around. Will be back and definitely recommend to friends and family THANK YOU!
1/23/2026
Christine M. VERIFIED CUSTOMER
It would be nice if I would have been asked if I wanted my car washed or if it was automatically done!
1/23/2026
Floyd Ii. VERIFIED CUSTOMER
Good job
1/23/2026
Regina S. VERIFIED CUSTOMER
Bill was outstanding to work with. He was super helpful and answered all my questions.
1/23/2026
Nancy H. VERIFIED CUSTOMER
Suntrup is such a great company. They are very customer service oriented. Their mechanics are top notch. Thank you for am excellent experience!