David kept me informed. He did a great job for us.
Big Thanks
3/6/2026
Robert J. VERIFIED CUSTOMER
Christian was awesome as always
3/6/2026
Randal H. VERIFIED CUSTOMER
David is excellent to deal with. I feel like I can trust him with my truck and that is saying something. I feel that the truck has been somewhat of a problem and I get all my maintenance done at Suntrup so I need somebody to trust
3/6/2026
Zerina S. VERIFIED CUSTOMER
Mrs Kayla Stiles did a great job. I’m highly satisfied
3/5/2026
Jacob B. VERIFIED CUSTOMER
Chris, once again, was fantastic. There was a little bit of a hiccup with me receiving transportation from the dealership to my apartment (2.1 miles away). Chris had asked for someone to transport me, told me to wait 10 minutes, and find him again if no one came. I did that, returned after 10 minutes, and he called someone again. I waited another 15 minutes before I got eventually called an uber and I let Chris know. He was extremely apologetic and to make up for that hiccup reduced the price slightly and called to confirm my availability to be driven back. Chris is an excellent provider of customer service and his thoroughness and dedication to ensuring customer satisfaction should be the model. I was pretty irritated to have that initial hiccup after someone having followed up with me last time ensuring shuttle service was available, to the point where I definitely considered not bringing my business back, but Chris’s care absolutely saved it. I hope this message is passed along to Chris so he can understand how his commitment to good service went a long way.
3/5/2026
Martha P. VERIFIED CUSTOMER
Great timely service!
3/5/2026
James B. VERIFIED CUSTOMER
I completely trust Suntrup Nissan and Dave Riemer with my auto needs. From purchase to maintenance/service Suntrup is hands down the best.
3/4/2026
Stephen K. VERIFIED CUSTOMER
Always Professional
3/4/2026
Brent F. VERIFIED CUSTOMER
Dave kept ms informed every step of the way. Thank you!
3/3/2026
Joshua B. VERIFIED CUSTOMER
Dave and the service team handled my situation really well.
Fortunately it was just a “battery”. Thank goodness for the factory warranty.
3/2/2026
Kelly T. VERIFIED CUSTOMER
Keys were supposed to be left with sales dept for after hours pickup. The weren’t left and it was the weekend.
3/2/2026
James S. VERIFIED CUSTOMER
Made an appointment to drop off at 830 am, had to call myself at 330 for an update to find the car wasn't even started yet. I get you guys are busy or what have you but better communication about drop off would be in order.
3/1/2026
Renata B. VERIFIED CUSTOMER
Bill was great, but I didn't find out that it was a possibility I'd have to leave my car overnight until I was dropping it off. I was left scrambling to figure out transportation for an extra day because I didn't get all the information I needed.
2/27/2026
Lisa A. VERIFIED CUSTOMER
They were understaffed. They were not prepared for the work. I left without any service because they were so confused.
2/27/2026
Andy W. VERIFIED CUSTOMER
Car was taken in for a recall to prevent break fluid leak. AFTER pickup from dealer, break fluid leaked profusely from car causing damage to components. Returned car to get fixed. This is ridiculous!!!
2/27/2026
Robert S. VERIFIED CUSTOMER
Quick and easy.
2/27/2026
Michael R. VERIFIED CUSTOMER
Great service!
2/26/2026
Janet R. VERIFIED CUSTOMER
The Cashier always nice she so sweet and nice thanks you again
2/26/2026
Carla D. VERIFIED CUSTOMER
The recall process went well. The staff was friendly & helpful. Very clean facility.