I did miss not getting the video from the person doing the work. I always appreciated those. Otherwise, everything was great!
4/7/2026
Richard S. VERIFIED CUSTOMER
Bill great job with updates on my car. And each items when parts would be in and customer service was the best I ever had bill info me each day with updates
4/4/2026
Olalekan S. VERIFIED CUSTOMER
As always, thanks a lot to Christian and the rest of the Suntrup Nissan crew! Everyone is always nice, friendly, professional, helpful, courteous and kind! Appreciate you guys! Peace, God Bless! Out. ????????????????????✌????
4/4/2026
Richard S. VERIFIED CUSTOMER
None
4/4/2026
Shernita A. VERIFIED CUSTOMER
Shelby Beeson was phenomenal. Customer service was on point. She was very helpful and friendly.
4/4/2026
Harriet C. VERIFIED CUSTOMER
Very helpful with concerns I had about my vehicle. Good communication and video explaining what was done to correct issue with my vehicle
4/4/2026
Floyd W. VERIFIED CUSTOMER
Christian was very friendly and professional.
4/3/2026
Sabrina R. VERIFIED CUSTOMER
Everyone was very pleasant to deal with. Thanks so much for such a fast and easy appointment
4/3/2026
James W. VERIFIED CUSTOMER
Good job thanks for helping me with the recall paperwork
4/2/2026
Brenda A. VERIFIED CUSTOMER
Very helpful
4/2/2026
Jacob O. VERIFIED CUSTOMER
Still tough to sign a quote for 430+ dollars but cashier charges 600+. Probably missing some critical data but it can be frustrating when you ask the cashier why there is a difference and they have no idea. Hemming and hawing about …diagnostics… or …taxes…
4/1/2026
Timothy K. VERIFIED CUSTOMER
Service staff were very attentive and helpful. My recall work was complete in a single day.
4/1/2026
Tanette T. VERIFIED CUSTOMER
Christian was polite, knowledgeable and extremely helpful. He walked me through the final paperwork for the Sunbit program patiently and friendly. He is a great member of your team.
4/1/2026
Daniel F. VERIFIED CUSTOMER
My appointment was at 1:30. I arrived early and they took my car right in.
4/1/2026
Alan D. VERIFIED CUSTOMER
I didn't get the service I needed and the information I received wasn't explained to me right about my warranty
3/31/2026
Nisa S. VERIFIED CUSTOMER
Yeah, so I dont appreciate being insulted by your staff. I brought my car in for a repair not for someone to tell me my car is in need of a cleaning. I emptied the trash out of my car before coming in, so I KNOW this wasnt in my car before going into your shop. Just got in my car for the first long drive and found someone in your shop had left me a card for a cleaning and detail service. Not sure which one of your employees has a side hustle, but you might want to get them to stop trying to get business through y'all: BTA Detailing ****-****-xxxx
Thank god I have other options on shops outside of recall services.