As always, Rick took great care of me and my car. Some extra work came up during my 60k service. Rick and the service crew did a fantastic job getting the repair made as quickly as they could, getting my car back to me by Friday evening. I'm thankful for Rick and thw service team. They are fantastic as usual.
6/20/2026
Katie H. VERIFIED CUSTOMER
Ian was an amazing help to me and I am truly grateful. I am excited to continue service with Suntrup in the future, thank you again!
6/19/2026
Lowell W. VERIFIED CUSTOMER
I was completely satisfied with the work that was done today. Ian Williams really helped me out a lot. Thank you sir. Enjoy your day
6/19/2026
Melissa T. VERIFIED CUSTOMER
Mr Williams was awesome! He was very understanding and did all he could to help out with our vehicle. I’m very happy with the kind service he showed me. I will be bringing my vehicle in for any and all repairs and services in the future. Thank you again!
6/18/2026
Timothy L. VERIFIED CUSTOMER
Ian keeps me informed on my vehicle every step of the process. Excellent service.
6/17/2026
Kate M. VERIFIED CUSTOMER
My first time there. Great service. Great communication.
6/16/2026
Jason E. VERIFIED CUSTOMER
Rick did a great job every time I have come in, please give him a raise!
6/15/2026
Patricia W. VERIFIED CUSTOMER
everything is good,I believe a great job was done
6/13/2026
Michael F. VERIFIED CUSTOMER
My hat goes off to you guys, you always take of me and my vehicle so thank you Suntrup
6/13/2026
Georgia S. VERIFIED CUSTOMER
Jeremy was very helpful & patient with me. I had a lot of questions which Jeremy answered completely. He was always ready to help me, whatever additional questions I had.
6/13/2026
Marissa R. VERIFIED CUSTOMER
Thank you so much
6/13/2026
Leslie T. VERIFIED CUSTOMER
Rick Thayer is kind,knowledgeable and professional. I appreciate the speedy service and attention to detail.
6/11/2026
Rebecca S. VERIFIED CUSTOMER
Rick was great. Very knowledgeable and personable. Made me feel positive about getting service done at suntrup.
6/10/2026
Laura B. VERIFIED CUSTOMER
Jeremy was so helpful, directing me where to go for checkout amd checking in with me.
6/10/2026
Daniel J. VERIFIED CUSTOMER
Ian has always taken great care of my car! He is patient and does his best to provide knowledgeable and timely service for his service customers.
6/10/2026
Kathryn S. VERIFIED CUSTOMER
Can’t thank you enough for such top notch service today. Even though I just purchased my Atlas less than a week ago, I’ve been experiencing a low pressure tire warning. I called Danny and he was so helpful in getting me in with the service department. Please thank Rick for taking care of getting my tire repaired today and being very professional!
6/10/2026
Dorothy J. VERIFIED CUSTOMER
Ian Jan was very nice and very helpful and explaining things to me and I really appreciate it his top number one in my book
6/10/2026
Joe G. VERIFIED CUSTOMER
Rick was outstanding to work with. This was my first experience at your Service shop and could not have had a better experience. Quick and truthful response time a very clean shop. I will definitely be back and have told several people about it already. Mr. Thayer is a professional of his trade for sure and you can tell he is passionate about his job. 2 thumbs up from me.
Much appreciated,
Joe G
6/10/2026
Shawn R. VERIFIED CUSTOMER
Communication is an ongoing issue with this dealership.