Very happy with ability to get in quickly and have my problem addressed in a timely manner. I will be back!
4/16/2026
Suvada B. VERIFIED CUSTOMER
Everyone at VW is absolutely amazing! They are so friendly, intelligent, and actually care about the customers and their vehicles. The staff is just great! They answer all my questions even when I think I’m asking too many at a time! They are just great!
4/15/2026
Latonya L. VERIFIED CUSTOMER
Thank you so much! Ian Williams provided excellent service, and I’m very satisfied. I’ll definitely complete the survey when it comes through.
4/14/2026
Grant W. VERIFIED CUSTOMER
Was told I would get lifetime service when I bought the car from Aj. Was told that was untrue today. Will go elsewhere for service and sales. Jeremy was cool though.
4/14/2026
Keith H. VERIFIED CUSTOMER
Jeremy was great as usual.Nick from parts was awesome and the cashier as well. The oil change was quicker than I expected. Suntrup Volkswagen is a well oiled machine
4/11/2026
Scott G. VERIFIED CUSTOMER
Rick was very kind and understanding
4/11/2026
Company J. VERIFIED CUSTOMER
Jeremy was very easy to work with. He advised me of any concerns I had. My service wait time was not long at all. Jeremy also made sure to give my car a complimentary wash.
4/11/2026
Madeline S. VERIFIED CUSTOMER
Ian was very helpful when getting my vehicle serviced.
4/10/2026
Sonja S. VERIFIED CUSTOMER
Will do!
4/10/2026
Gloria B. VERIFIED CUSTOMER
Yes, I was very happy with Jeremy service I’ve been coming there for three years now I’m always greeted with a smile very nice and they always have my interest at heart so they’re like family away from family
4/9/2026
Kelley K. VERIFIED CUSTOMER
Great job, completed quickly, good communication.
4/9/2026
Linda S. VERIFIED CUSTOMER
Due to complications and dissatisfaction with prior appointment, director Scott, arranged to have my vehicle picked up from my home and ensured the warranty recall was completed timely. My car was picked up at the exact time scheduled by Scott. My car was returned within a few hours. The gentleman who picked my car up was very friendly and professional. Thank you for resolving the issues with my prior appointment.
4/9/2026
Fred R. VERIFIED CUSTOMER
I'm always pleased with the service at Suntrup.
4/9/2026
Belma B. VERIFIED CUSTOMER
Jeremy was great very helpful.
4/9/2026
Scott B. VERIFIED CUSTOMER
Ian was a pleasure to work with. Gave updates and was very effective in customer service! We will continue to use your services and would recommend Suntrip VW!
4/8/2026
Mary H. VERIFIED CUSTOMER
Ian was very polite and professional.
4/7/2026
Ekrem T. VERIFIED CUSTOMER
William is very nice guy to work and very helpful
4/6/2026
James K. VERIFIED CUSTOMER
Happy Easter
4/6/2026
Katie G. VERIFIED CUSTOMER
Ian was fantastic, kept me up to date on my vehicle and went above and beyond to help me. No one wants to experience car troubles but Ian made it much the process easier and stress free. I cannot thank him enough, he rocks.