My experience was wonderful from start to finish! I am incredibly thankful for the peace of mind alone knowing my car would be safe on the road for my family and everyone else as we made our way to California. Thank you so much Anthony, Dave, and Ian we are finally home!
7/18/2026
Karl S. VERIFIED CUSTOMER
He got my car repaired quickly without a fuss. I appreciate his work
7/18/2026
Cynthia C. VERIFIED CUSTOMER
Rick is always courteous and knowledgeable about my car.
7/17/2026
Steve H. VERIFIED CUSTOMER
That's 2 questions.
7/17/2026
Lauren J. VERIFIED CUSTOMER
Service department was professional and got me in and out in a timely manner. I appreciate their help! I will continue to come here for my service needs.
7/15/2026
William H. VERIFIED CUSTOMER
Jeremy is the best. Got me in for a "wait" apparently and also got an emissions insp done.
Been buying cars from Southland/Suntrup since 1977.Bill H.
7/15/2026
Company M. VERIFIED CUSTOMER
Rick Thayer is great to work with. He explained everything that needed to be completed on my repairs. He’s very professional.
7/15/2026
Gregory A. VERIFIED CUSTOMER
Rick was awesome he told me everything that was going on asked questions of me and I told him my concern that the auto system that keeps you from rolling back wasn’t to my liking and wished I could shut it off (I have a manual). When my car was completed I was so happy that it was turned off a now it is like it should be for someone who has been driving g manuals for over 50 years! The experience was wonderful
7/15/2026
David C. VERIFIED CUSTOMER
Thanks for the efficient service.
7/12/2026
Cassandra W. VERIFIED CUSTOMER
Jeremy was very helpful, compassionate and communicative!
7/12/2026
Andrew T. VERIFIED CUSTOMER
Good communication, done in a timely manner! Thank you!!!
7/11/2026
Kyle B. VERIFIED CUSTOMER
Ian was great!
7/9/2026
Erin H. VERIFIED CUSTOMER
Rick did a great job of taking care of me. He is also great at communication. Thank you Rick. Erin H
7/8/2026
Melissa L. VERIFIED CUSTOMER
Jeremy is always polite and has a smile on his face every time I come in to get my car serviced. He’s always willing to assist with any questions and never makes me feel like I’m bothering him.
7/7/2026
Danny T. VERIFIED CUSTOMER
No problem, as a matter of fact, I made a trade in today, I believe we will have a long, mutually beneficial relationship. Kudos to Zack, he made the process painless, thank you to the whole team!!!!
7/7/2026
Daniel D. VERIFIED CUSTOMER
Jeremy was awesome! Kept me in the loop throughout the process, and I feel like he went to bat for me on getting a job paid for by the warranty company. Thanks to the whole service team at Suntrup VW!
7/6/2026
Kelly E. VERIFIED CUSTOMER
I always come back for the great customer service.
7/3/2026
Allison T. VERIFIED CUSTOMER
Jeremy provides prompt professional care and keeps me updated throughout the process. Thanks, Jeremy.
7/3/2026
Mechele M. VERIFIED CUSTOMER
Rick Thayer kept me informed each step of the way truly appreciate the extra effort for the phone calls and the status updates