The service rep I had when I brought my car in was excellent!! thank you
2/11/2026
Lee B. VERIFIED CUSTOMER
Your service department was great explaining everything they would doing for me. I also told him a week before I had my car detailed and for some reason I could get them back on. He addressed and also got those lights working.
Lee
2/10/2026
Jeautonia D. VERIFIED CUSTOMER
Quick and informative service
2/10/2026
Randy K. VERIFIED CUSTOMER
Very accommodating to my needs
2/10/2026
Jack K. VERIFIED CUSTOMER
Rick was professional, as usual. Great communication cadence and flexible on pickup with a great turnaround time.
2/9/2026
Jaynie J. VERIFIED CUSTOMER
Awesome, can’t wait to give feedback on how happy I am with Rick’s customer service!
2/7/2026
Company V. VERIFIED CUSTOMER
I would love to complete a survey for Rick. He always provides great service!
2/7/2026
Ignazio P. VERIFIED CUSTOMER
Ian is very easy to work with. He's always very calm and pleasant to talk to.
2/7/2026
Rochelle R. VERIFIED CUSTOMER
Rick and the Technician went above and beyond taking care of an unexpected problem with my car that needed to be fixed and they had to get the part from another location. Rick kept me updated throughout the process!
2/7/2026
Yasmin W. VERIFIED CUSTOMER
Thanks Jeremy i appreciated you being kind and professional
2/6/2026
Lindsay F. VERIFIED CUSTOMER
Ian was wonderful!
2/6/2026
Dustin L. VERIFIED CUSTOMER
No-nonsesne, kept me updated, concise
2/6/2026
Misty R. VERIFIED CUSTOMER
Rick is very nice every time I come in for service. He always explains what is going on and answers any questions I have. He has great customer service skills !!! Thanks Rick!!!!
2/6/2026
Fredrick T. VERIFIED CUSTOMER
He was very helpful
2/5/2026
Senada P. VERIFIED CUSTOMER
Jeremy was great as always . Service was quick and efficient . Thank you
2/5/2026
Niema B. VERIFIED CUSTOMER
very knowledgeable and helpful appreciate his patience
2/4/2026
Ninoska B. VERIFIED CUSTOMER
It was very fast
2/4/2026
Stephen F. VERIFIED CUSTOMER
Great job
2/4/2026
Leo K. VERIFIED CUSTOMER
How about Emily from Suntrup Volkswagen’s Service Department never ever texts me again about how my service went??? I’m at work, I don’t have time to answer her text. I took the survey and they should be enough. Jeremy did his job, maybe y’all could do yours and check his work instead of expecting the customer to do it for you?
2/3/2026
Judith W. VERIFIED CUSTOMER
The service rep. went out of his way to assist me. He even apologized that he couldn't get the car washed. I use a walker and he put it in the back seat that was much appreciated.