Jeremy is an Excellent Service Asvisor. I'm happy he helped me again this morning.
2/21/2026
Lisa S. VERIFIED CUSTOMER
I appreciated speaking over the phone to the provider about using the Dropbox the night before. He was kind & informative and the process was simple. My car was checked and serviced in a very timely manner. When I texted him back about the pickup, he responded immediately!
Thank you, Jeremy & Suntrup!
2/20/2026
James P. VERIFIED CUSTOMER
Ian was friendly, courteous and respectful. The waiting area is comfortable and coffee was available as well as vending machines. Cashier was friendly as well. The repair was performed at the high level I have come to expect from Suntrup.
2/20/2026
Justin S. VERIFIED CUSTOMER
Thank you
2/19/2026
Olivia C. VERIFIED CUSTOMER
Jeremy was great! He got me in and out quickly and was very friendly
2/19/2026
Grace R. VERIFIED CUSTOMER
Everything was great!
2/19/2026
Julie P. VERIFIED CUSTOMER
It might be premature to say I’m “completely” satisfied as I’ve only had my car back for a day with little drive time. However, Ian was excellent. Very personable, informative & listens intently to his customers. I greatly appreciated him.
2/19/2026
Terry P. VERIFIED CUSTOMER
It was extremely convenient, having Rick text me the progress of the Volkswagen bug. This made me able to go to work and not be interrupted with a phone call. And forgetting everything the person said. It’s a nice feature to be able to text when you have a heavy workload as I do. Everyone was so professional and kind. I am grateful
2/19/2026
Denise Z. VERIFIED CUSTOMER
Rick was great and got me back on the road in no time. Thanks!
2/19/2026
Mirela J. VERIFIED CUSTOMER
Jeremy was very knowledgable and professional!
2/18/2026
Derek W. VERIFIED CUSTOMER
Jeremy was very helpful, and the staff were accommodating to my loaner car needs. I selected “no” because of the course of the past nine months of me owning this vehicle, I have had to bring it back to the service department for the same issue four times. In my mind, I cannot honestly answer yes to completely satisfied.
2/17/2026
Kai J. VERIFIED CUSTOMER
Rick was prompt and addressed my car issues in a timely manner and kept me updated with progress.
2/17/2026
Blake R. VERIFIED CUSTOMER
Rick was great and very helpful from the drop off point, to clearing stating the work that would take place and was very professional and helpful throughout the whole process. Exceptional service and feedback
2/13/2026
Deborah L. VERIFIED CUSTOMER
Very
2/13/2026
Ignazio P. VERIFIED CUSTOMER
Issue was fixed in a timely manner. Ian was easy to talk to about the issue and I appreciated the free car wash.
2/13/2026
Brandan W. VERIFIED CUSTOMER
Keep treating customers right and we will always deal with Suntrup over others! Thank you
2/13/2026
Athony M. VERIFIED CUSTOMER
Suntrup was quick and professional as always
2/13/2026
Cristina M. VERIFIED CUSTOMER
He was efficient and very kind and courteous!
2/12/2026
Kyasha S. VERIFIED CUSTOMER
Ian is always great to work with! Thank you so much for your help today. And my car was done with all of the work really quickly! So I appreciate that, especially with my crazy schedule.