He got my car repaired quickly without a fuss. I appreciate his work
7/18/2026
Cynthia C. VERIFIED CUSTOMER
Rick is always courteous and knowledgeable about my car.
7/17/2026
Steve H. VERIFIED CUSTOMER
That's 2 questions.
7/17/2026
Lauren J. VERIFIED CUSTOMER
Service department was professional and got me in and out in a timely manner. I appreciate their help! I will continue to come here for my service needs.
7/15/2026
William H. VERIFIED CUSTOMER
Jeremy is the best. Got me in for a "wait" apparently and also got an emissions insp done.
Been buying cars from Southland/Suntrup since 1977.Bill H.
7/15/2026
Company M. VERIFIED CUSTOMER
Rick Thayer is great to work with. He explained everything that needed to be completed on my repairs. He’s very professional.
7/15/2026
Gregory A. VERIFIED CUSTOMER
Rick was awesome he told me everything that was going on asked questions of me and I told him my concern that the auto system that keeps you from rolling back wasn’t to my liking and wished I could shut it off (I have a manual). When my car was completed I was so happy that it was turned off a now it is like it should be for someone who has been driving g manuals for over 50 years! The experience was wonderful
7/15/2026
David C. VERIFIED CUSTOMER
Thanks for the efficient service.
7/12/2026
Cassandra W. VERIFIED CUSTOMER
Jeremy was very helpful, compassionate and communicative!
7/12/2026
Andrew T. VERIFIED CUSTOMER
Good communication, done in a timely manner! Thank you!!!
7/11/2026
Kyle B. VERIFIED CUSTOMER
Ian was great!
7/9/2026
Erin H. VERIFIED CUSTOMER
Rick did a great job of taking care of me. He is also great at communication. Thank you Rick. Erin H
7/8/2026
Melissa L. VERIFIED CUSTOMER
Jeremy is always polite and has a smile on his face every time I come in to get my car serviced. He’s always willing to assist with any questions and never makes me feel like I’m bothering him.
7/7/2026
Danny T. VERIFIED CUSTOMER
No problem, as a matter of fact, I made a trade in today, I believe we will have a long, mutually beneficial relationship. Kudos to Zack, he made the process painless, thank you to the whole team!!!!
7/7/2026
Daniel D. VERIFIED CUSTOMER
Jeremy was awesome! Kept me in the loop throughout the process, and I feel like he went to bat for me on getting a job paid for by the warranty company. Thanks to the whole service team at Suntrup VW!
7/6/2026
Kelly E. VERIFIED CUSTOMER
I always come back for the great customer service.
7/3/2026
Allison T. VERIFIED CUSTOMER
Jeremy provides prompt professional care and keeps me updated throughout the process. Thanks, Jeremy.
7/3/2026
Mechele M. VERIFIED CUSTOMER
Rick Thayer kept me informed each step of the way truly appreciate the extra effort for the phone calls and the status updates