My only complaint would be me being 94 years old that he could have taken more time explaining things. I signed papers really not knowing what I was signing for. He was in a hurry to do everything and showed me my van outside the door. I have to assume everything was done I asked for.
11/12/2025
Timothy P. VERIFIED CUSTOMER
I appreciate Serra standing behind the used car they sold us and replacing the broken part without additional charges.
11/12/2025
James C. VERIFIED CUSTOMER
Thank you for addressing the oversights of my last visit and allowing me to visit the shop during the inspections.
11/12/2025
Syed Z. VERIFIED CUSTOMER
Julian Terry was superb
11/12/2025
Philip H. VERIFIED CUSTOMER
Very happy with service.
11/12/2025
Amir A. VERIFIED CUSTOMER
Very friendly staff that would go out of their way to help. Thanks to AJ.
11/12/2025
William G. VERIFIED CUSTOMER
Julian was very friendly, polite and efficient. A good experience.
11/12/2025
Ronald W. VERIFIED CUSTOMER
He was friendly and took time to explain things. I’ve worked with him before. Very knowledgeable and personable guy.
11/12/2025
Andrea L. VERIFIED CUSTOMER
I was impressed with AJ’s level of service. He was friendly without being phony and incredibly efficient..
11/12/2025
Aaron L. VERIFIED CUSTOMER
When I asked if he would wash my vehicle, he said yes and then I got a coupon for the gas station down the street and it was a very substandard wash. Although I was grateful for getting a free car wash I don’t know if that’s the standard service That you want to complete a transaction with. But I am grateful for the quickness of the appointment and how quickly they were able to complete the oil change and tire rotation. Thanks again.
11/11/2025
Edward W. VERIFIED CUSTOMER
Mike was my service adviser he was great
11/11/2025
Amir A. VERIFIED CUSTOMER
Car is now noisy at low speed. Not sure if it's from tire rotation or what
11/10/2025
Abu K. VERIFIED CUSTOMER
The service was great. However bit surprised to see $7.19 + Tax additional charges.
11/9/2025
Rosalie Z. VERIFIED CUSTOMER
Thank you very much!
11/9/2025
Manuel C. VERIFIED CUSTOMER
AJ was awesome as always!!! I have been a customer for close to 20yrs and have always had good service. I hope the new owners keep up the good service.
11/9/2025
Micah O. VERIFIED CUSTOMER
Honestly, I can't believe that the dealership did not torque the lugnuts properly. I have never been able to remove lugnuts by hand. This is extremely dangerous.