My service advisor Gilberto Cajigas Rodriguez gave 110% above and beyond for my service experience of my Rav4. Thank you.
3/29/2026
Thomas S. VERIFIED CUSTOMER
Serra seems to have streamlined the whole process very well run, very efficient. Keep it up. Thank you.
3/28/2026
Rachel Z. VERIFIED CUSTOMER
The team did an amazing job as always. Super friendly service and quick as well.
3/28/2026
Bobby C. VERIFIED CUSTOMER
Rigo Was awesome and super helpful. Highly recommend!
3/28/2026
Sally H. VERIFIED CUSTOMER
Noticed today the air valve cover on fixed tire is missing
3/28/2026
Jeffery J. VERIFIED CUSTOMER
Great customer service from Chris!
3/27/2026
Mark P. VERIFIED CUSTOMER
Actually the only issue I had was his desk was right next to the overhead door which made it very difficult to hear. Other than that his attentionto Excellencewas commendable and the total price was better than doing the job myself alltho it did take between 15 to 20 minuteslonger than initially quoted.
3/27/2026
Julian D. VERIFIED CUSTOMER
Fast and good service
Thanks
3/27/2026
Terry S. VERIFIED CUSTOMER
Great customer service
3/27/2026
Alma L. VERIFIED CUSTOMER
Thank you for a very professional service.
3/26/2026
John K. VERIFIED CUSTOMER
Car wash available?
3/25/2026
Michael R. VERIFIED CUSTOMER
In and out in less than an hour, included oil change and tire rotation!
3/25/2026
Charles S. VERIFIED CUSTOMER
I was very satisfied
3/25/2026
Anne B. VERIFIED CUSTOMER
Thank you for good service.
3/25/2026
Joseph W. VERIFIED CUSTOMER
Gurpreet was great . No complaints.
3/24/2026
Ted M. VERIFIED CUSTOMER
I was contacted to schedule a recall service need, I explained I would need a car to do this and the oil change I scheduled. At the time of service I was told you had no car to use even though I had explained it was necessary to schedule that much time for both services. I ended up only doing the oil change and need to now return for the recall. It wasn’t me attendants fault, it was as whoever scheduled to appointment.
3/24/2026
Venus J. VERIFIED CUSTOMER
No
3/24/2026
Benjamin B. VERIFIED CUSTOMER
Michael was efficient in checking me in and providing my oil change and tire rotation. He answered all of my questions. As a new Camry first time buyer I am confident in trusting my service needs at Serra.
I would recommend an upgrade to the waiting area which is small and not conducive for an hour wait if you have a laptop or need to work while you late. The executive waiting room is included in the need to invest in a customer friendly waiting area.
3/24/2026
Kenneth C. VERIFIED CUSTOMER
Thank you
3/24/2026
Randy B. VERIFIED CUSTOMER
So far so good on the hood scoop ???? aj has been a wonderful help !! Great employee