Julian did a great job, but a simple recall turned into a very costly and inconvenient experience.
4/1/2026
Sarah G. VERIFIED CUSTOMER
Just found out today that car is vibrating in a strange way when braking. Something must have been done incorrectly when brakes were replaced or tires were rotated. We are out of town (and had to take a different car) and will bring it back in when we return.
3/31/2026
Diane L. VERIFIED CUSTOMER
No mention of amount of hours it would take to get recall work done when I scheduled appointment. Lack of accurate time that kept shifting for return shuttle ride resulting in me getting an alternate ride at 6:40 pm after expecting shuttle person after 3:00. Appreciate the shuttle service & understand things happen. Coco Rivera was friendly, professional and offered profuse apologies and regret for the delay & inconvenience. The Multi-point inspection was helpful.
3/31/2026
Anas Z. VERIFIED CUSTOMER
Good service ????
3/31/2026
Marcus G. VERIFIED CUSTOMER
My service rep was outstanding!!
3/31/2026
Migna D. VERIFIED CUSTOMER
It was done very nice
3/31/2026
Brian T. VERIFIED CUSTOMER
Great service from start to finish. Staff was very friendly and answered all my questions.
3/31/2026
Gerardo H. VERIFIED CUSTOMER
Todo excelente muy buen servicio
3/31/2026
Migna D. VERIFIED CUSTOMER
I have no complaints. He was very nice and let me know what going on with my car.
3/31/2026
Armin S. VERIFIED CUSTOMER
As part of you trying to replace license plate covers on the rear of my car the tech broke off the left bolt and then stopped with the replacement now I have the plate hanging by only the right bolt. On the left only the the bolt head was broken off. Now what?
3/30/2026
Kim H. VERIFIED CUSTOMER
It did take over an hour for the oil change. I did walk out and found my car in the bay. My service manager was at lunch. Someone else assisted me. I read report later and saw some future items that needvto be done air cabin filter and air filter under hood. Was not told about it while I was waiting.
3/30/2026
Octavio M. VERIFIED CUSTOMER
Very knowledgeable and kind!
3/29/2026
Stephanie C. VERIFIED CUSTOMER
Michael was very nice from the moment I got there to the time I left! Appreciate the help removing my key fob from my wallet keychain! Professional and communicated everything to me! You’re awesome:D
3/29/2026
Leora J. VERIFIED CUSTOMER
Julian is one of the best. He listened to my concerns and answered all my questions and his customer service was awesome!