The shop was really busy, but Coco’s positive attitude was the highlight of the service. Everyone was so attentive to the time— I also wasn’t waiting very long either thank you!
5/19/2026
Debra W. VERIFIED CUSTOMER
I was happy with Julian and the service provided today
5/19/2026
Cari G. VERIFIED CUSTOMER
The team at Serra in Milwaukee is phenomenal. I love working with them!
5/18/2026
Kyle B. VERIFIED CUSTOMER
Did not receive my sun shade.
5/17/2026
Frances S. VERIFIED CUSTOMER
Aj always is awesome. He's professional, knowledgeable and funny. I also met Mike Dave and Coco. The whole team was awesome
5/17/2026
Susie B. VERIFIED CUSTOMER
Rigo Ramirez-Pascual went above & beyond to provide the best service & care for me & my RAV 4! Thank you Rigo!! 5 Stars!!⭐️
5/17/2026
Frank D. VERIFIED CUSTOMER
Rigo was very informative and professional.
5/16/2026
Sandra G. VERIFIED CUSTOMER
Everything and everyone was fine.
5/16/2026
Eric S. VERIFIED CUSTOMER
Highest of praise.
5/16/2026
Gloria K. VERIFIED CUSTOMER
Awful service visit. First the advisor tells me I am behind with most of the flushes in my car. Lists them several times to me. I am aware of these but have no money for flushes at this time. I did not appreciate his tone. Then when I go pickup my car after I received message it was done I had to wait. Did not know you have no receptionist anymore,stood in that office for a bit before I went back out to see if someone was going to help me. My advisor was with another customer and said he would be right there. So I had to wait there to check out, then wait again for him to find who checked over my car. Tgen he told me I needed brakes I said ok I just cant do it right away so money,said you have financing..i just stated cant do it right now. Wait again gir my car. Service was not like I use to receive. I don't like to be bullied into services I cannot afford I do take very good of my car and will always get the necessary services for my car.
5/15/2026
Brian S. VERIFIED CUSTOMER
Thank you for quick no hassle service
5/15/2026
Shirley L. VERIFIED CUSTOMER
I appreciate the good work!
5/15/2026
JANICE R. VERIFIED CUSTOMER
My experience today renewed my faith in Toyota. Everything was done in a timely manner. On Monday I thought the tires weren't rotated, because the tech didn't check the box. Today Cesar assured me that it had been done. I did not blame Cesar for the issues on Monday. Monday and today he was a professional.
5/14/2026
Kongmeng X. VERIFIED CUSTOMER
Service was great. Not sure why alignment sheet wasn’t provided for before and after when doing an alignment.
5/14/2026
Mauricio R. VERIFIED CUSTOMER
Satisfecho.
5/13/2026
Fannie B. VERIFIED CUSTOMER
Thank you
5/13/2026
Timothy G. VERIFIED CUSTOMER
Coco was amazing. Professional yet personable and very kind. He treated us extremely well and a great addition to your staff.
5/13/2026
Janice R. VERIFIED CUSTOMER
I went in for a tire rotation. A front end alignment and cabin filter was added. After waiting 2 hours, I had to leave. Nothing had been done, not even the tire rotation. I had a 9:00 am appointment. At 11:00, I was told I was next in line after another alignment. Previously I was happy with the service I have received.