John went in my opinion above and beyond in dealing with my vehicle and always kept me up to date on situations with the vehicle. I felt comfortable and appreciated while dealing with John and the rest of Serra Toyota service staff including the service manager A.J. Would definitely recommend Serra Toyota to a friend and family
3/22/2026
Joel M. VERIFIED CUSTOMER
Truck is running worse after spending over $1150
Very limited feedback on the services that was performed
3/22/2026
Jose A. VERIFIED CUSTOMER
The problem was not resolved, and they just wasted my time; the staff is not trained.
3/22/2026
Scott M. VERIFIED CUSTOMER
Rigo was great as was the service.
3/21/2026
Sam K. VERIFIED CUSTOMER
Julian was above and beyond! Lucky employer!
3/21/2026
Karen P. VERIFIED CUSTOMER
He is the best one. I have been coming for 10 years and love when I get him. He never disappoints me. He is a major asset for your sevice department. Never let him go!!!!
3/21/2026
MARIA R. VERIFIED CUSTOMER
John Barrett when far and beyond to make sure that our car repairs were done.
He was patient and clear in his explanations as we asked question after question.
John is certainly an asset to your business.
3/21/2026
Sandra W. VERIFIED CUSTOMER
Mr. Ramierz-pascual explained everything from intake, repairs and final cost. Rigo and staff were very kind.
3/21/2026
Miguel G. VERIFIED CUSTOMER
Both the guys were exceptional, I may have to come around with some pizzas for the guys in the near future
3/21/2026
Keith G. VERIFIED CUSTOMER
Good service thank you
3/21/2026
Mohamed E. VERIFIED CUSTOMER
Not good
3/20/2026
Fekadu A. VERIFIED CUSTOMER
I am happy
3/20/2026
Anas Z. VERIFIED CUSTOMER
Good service ???? ????
3/19/2026
Mary M. VERIFIED CUSTOMER
I waited 3.5 hrs for an oil change and tire rotation. Not super happy about that
3/19/2026
Nathalia F. VERIFIED CUSTOMER
Rigo is the reason I keep coming back to service all of our vehicles here. His exceptional service and attention to detail are unmatched. Give that man a raise!
3/19/2026
Paul E. VERIFIED CUSTOMER
Excellent Service!
3/19/2026
Ronald G. VERIFIED CUSTOMER
Timely, friendly and courteous service.
3/16/2026
Joseph H. VERIFIED CUSTOMER
Service and assistance was incredible. Both the sales and finance associates that worked with me were amazing. Only disappointed ti notice i couldn't open the hood of the car and have a chip on the windshield that was unnoticed, but already have brought it up and been asked to bring it in for service, again super helpful staff snd great experience
3/15/2026
Jennifer G. VERIFIED CUSTOMER
Professional, thorough, friendly, receptive to all of my questions and knowledgeable. Thank you, Julian!