Yes, it’s the best when you deal with Jeff Miller.
10/10/2020
Jason J. VERIFIED CUSTOMER
Awesome job
10/10/2020
Catherine F. VERIFIED CUSTOMER
Jeff has and uses knowledge, patience, and good judgement that makes him a credit to Metro Lexus and to his occupation.
Thank you, Jeff.
10/10/2020
Maher A. VERIFIED CUSTOMER
Friendly staff and easy process
10/10/2020
Nancy S. VERIFIED CUSTOMER
Cordes Bunch has always been courteous and extremely knowledgeable and helpful. I appreciate that he looks out for my interests.
10/9/2020
Richard W. VERIFIED CUSTOMER
My experience has been great whenever I've been there. Great job!
10/9/2020
Sandra C. VERIFIED CUSTOMER
Joshua did a great job! Very pleasant young man
10/8/2020
Harvey M. VERIFIED CUSTOMER
I maintain my vehicle very well so the 30K service was a breeze for Hilary. She was courteous and professional.
10/8/2020
Mary O. VERIFIED CUSTOMER
Joshua was absolutely professional as well as warm and welcoming. He updated me throughout the visit and explained everything to me very clearly. He is a great employee. It's employees like Joshua who make me want to stay with Lexus for my next car. Lexus cars are amazing, of course, but it is the warm and customer-focused Lexus service that made me choose a Lexus over an Audi I was looking at across the street when I purchased my current car.
10/8/2020
David G. VERIFIED CUSTOMER
Great service
10/8/2020
Frank J. VERIFIED CUSTOMER
Thanks
10/8/2020
Thomas V. VERIFIED CUSTOMER
Your customer service is great! That’s why we keep coming back! Thank you!
10/8/2020
Renetta S. VERIFIED CUSTOMER
Excellent service
10/8/2020
Dana G. VERIFIED CUSTOMER
I spent $300 on a 20K maintenance and was not even given a complimentary car wash. I live in Mayfield Heights and drive past Classic Lexus to come to Metro. One of the amenities I was sold on was complimentary car washes. This is disappointing.
10/7/2020
Tamara R. VERIFIED CUSTOMER
Everyone I dealt with professional and courteous. Very enjoyable maintenance experience.
10/7/2020
Michael D. VERIFIED CUSTOMER
I don’t have my car back yet. Ask again when the job is complete.
10/7/2020
Margaret V. VERIFIED CUSTOMER
Jeff and the Service Dept. are friendly and knowledgeable about Lexus vehicles. I’m impressed with the entire Metro Lexus team.
10/7/2020
Stanislav F. VERIFIED CUSTOMER
Jeffrey was friendly & efficient. He found a typo on mileage & corrected it on my file. He explained what was covered in my visit & listened to my concerns. Waiting was not fun, but the waiting area was comfortable. Than you!