Jeff is very personable and communicates ever detail. He does a great job!
10/27/2020
Vanetra M. VERIFIED CUSTOMER
Jeff is always so nice and patient. He kept me informed every step of the way. Always a pleasure doing busy with Jeff and Lexus Metro.
10/27/2020
Pamela G. VERIFIED CUSTOMER
Service is consistently excellent at this dealership.
10/27/2020
Laurence N. VERIFIED CUSTOMER
I was pleased to meet Roger Berry for the first time. He took care of my service needs. I was glad to learn a little about my service man Steven Gerke. He has been our service provider for years. Roger is a great replacement!! Thanks much!!
10/27/2020
Louis C. VERIFIED CUSTOMER
Excellent communicator and responsive proactively. Resolved a key issue on my gs 350. Went the extra step in providing a positive customer experience.
10/26/2020
Mark K. VERIFIED CUSTOMER
great job
10/26/2020
Vivian W. VERIFIED CUSTOMER
I was very pleased with my service at Metro Lexus. They went out of their way to make sure my service experience was excellent and it was! I would highly recommend Metro Lexus service department to my family & friends. They exceeded the time quoted for the service today. I am rating my service experience as a 10!
10/25/2020
Alan H. VERIFIED CUSTOMER
Not the way it used to be when Jerry Severin ran it
10/24/2020
Christopher P. VERIFIED CUSTOMER
Jeff is great. I have some issues with potential scratches or scuffs that happened while the car was in the shop.
10/24/2020
Timothy B. VERIFIED CUSTOMER
Cordis always takes very well care of me & my Rx 350 thank you
10/24/2020
Wayne S. VERIFIED CUSTOMER
Made appt to have wiper sensor fixed after they called and said part was in
Got there and they said can’t do it need window person there
Service was much better years ago
10/24/2020
Robert M. VERIFIED CUSTOMER
Excellent.
10/24/2020
Charles H. VERIFIED CUSTOMER
First time with Joshua. A+
.
10/23/2020
Michael C. VERIFIED CUSTOMER
Cordis is an excellent service manager. Is easy to work with, extremely Pleasant and courteous and took care of all of my needs. What else could you ask for? By the way the entire team in the service department is really a great bunch of people I was very impressed with everyone.
10/23/2020
Mark H. VERIFIED CUSTOMER
Hilary are very kind and efficient. She understood my needs and made recommendations to ensure my car was serviced properly. It is service staff like Hilary who make customers loyal to the Lexus brand. Thank you Hilary for the superior customer service!
10/23/2020
Faosat P. VERIFIED CUSTOMER
Jeff Miller was amazing. He is polite, friendly and very knowledgeable.
He went above and beyond to accommodate my requests. He also explained in detail every step that would be taken. He called me promptly when I called to ask a question and also when my car was ready for pickup. I am very happy indeed with my experience.
10/23/2020
Xin Z. VERIFIED CUSTOMER
I had told service that the headlight malfunction keep coming on and off since the day we purchased the car. Problem still not resolve. Will be great if this issue will get resolve.
10/22/2020
Alan G. VERIFIED CUSTOMER
Always treated with respect by all the staff. Feel like I am appreciated and not looked at solely as a means to make a buck.