The drop off/check in process takes entirely too long. I arrived a few minutes before my 10:30 appointment time, and did not leave until 10:50. In addition, my car was not vacuumed or washed, as I was told it would be. Cordis realized this after my car was brought around to me, and offered to run it through, but I did not have time to wait. This should have been double checked. I would like to spend less time at the dealership, not more.
11/20/2025
Maureen I. VERIFIED CUSTOMER
Seth was excellent. He was thorough in going over every aspect of our new car. Friendly and easy to work with.
The ribbon on the car was a nice touch!!
11/20/2025
David B. VERIFIED CUSTOMER
The detailing looks great. I am excited to bring my second vehicle in for detailing in Dec.
11/20/2025
Diane A. VERIFIED CUSTOMER
Jeff is the BEST.
11/20/2025
Linda G. VERIFIED CUSTOMER
Jeff is great
11/20/2025
Girish K. VERIFIED CUSTOMER
Courteous and helpful
11/20/2025
Richard G. VERIFIED CUSTOMER
One hundred percent satisfied with service and pricing.
Used metro Toyota for years till victory came in and got “greedy”.
See ya.
11/20/2025
Edward F. VERIFIED CUSTOMER
Service took too long.
11/19/2025
Jon S. VERIFIED CUSTOMER
Jeff and his team are the best in the business. Thank you!!
11/19/2025
Nestor M. VERIFIED CUSTOMER
Thanks for the rapid service and professional attention . The only thing that I wanted to ask is should the maintaince required light still be on ?
11/19/2025
Fernando M. VERIFIED CUSTOMER
Thank you
11/19/2025
Ryan C. VERIFIED CUSTOMER
Answered my questions and provided sound advice, more interested in me and my car than making a buck. I will be back.
11/19/2025
Brent H. VERIFIED CUSTOMER
Travis was great to work with!!
11/19/2025
Roger V. VERIFIED CUSTOMER
Great service from Jeff. He is very knowledgeable and a nice guy!!!
11/19/2025
Bo C. VERIFIED CUSTOMER
Jeff has always been helpful and pleasant to deal with and kept me updated on the status of the work
11/19/2025
Carolyn M. VERIFIED CUSTOMER
Autumn was personable and awesome. Getting my car back today was priceless!
11/19/2025
Rosemary O. VERIFIED CUSTOMER
Jeff Miller did an excellent job even though the computers were down. He was timely in providing service and he kept me informed as the work progressed. He did an awesome job.
11/19/2025
Gail B. VERIFIED CUSTOMER
The service manager that was working with me left before the vehicle was finished and didn't tell me. I had to search to find someone else to help me at the end of the day! Lexus service is NOT the same anymore. P.S. I have owned 4 Lexus vehicles.
11/18/2025
Angie Y. VERIFIED CUSTOMER
Cordis Bunch was very kind, curtious and prompt with my Lexus experience!