Travis was thorough, efficient, and a pleasure to work with. Cordis, the Service Manager, is always available and concerned about his employees providing a quality service experience.
11/18/2025
Tim S. VERIFIED CUSTOMER
It is a well run shop that is pleasant to visit. I drive farther than I have to for service because of the available work offices in the waiting area.
11/16/2025
James K. VERIFIED CUSTOMER
I expected excellent service but I wasn’t prepared for that level of commitment to solve my problems.
Awesome!
11/16/2025
David T. VERIFIED CUSTOMER
Took care of the windshield crack immediately when I brought car into service! Thank you and your entire service team!
11/16/2025
Hazel H. VERIFIED CUSTOMER
Excellent customer satisfaction from Jeff! Always great to have him help me and explain what is needed.
11/16/2025
Richard U. VERIFIED CUSTOMER
Jeff was great as usual!
11/16/2025
Barbara H. VERIFIED CUSTOMER
Drove home and my tire light warning came on. I’ll check pressure tomorrow. Otherwise car rode beautifully.
11/16/2025
Ruth H. VERIFIED CUSTOMER
Travis was very professional and helpful in answering all my questions. Great service thank you.
11/16/2025
Denise D. VERIFIED CUSTOMER
Great team at Lexus of Cleveland!
11/15/2025
Barbara P. VERIFIED CUSTOMER
I usually don’t deal with dealerships but everyone there is so nice. They keep you informed every step of the way. It did not take near as long as they said it would. Very pleased.
11/15/2025
John W. VERIFIED CUSTOMER
Autumn was professional, polite
11/15/2025
Mark W. VERIFIED CUSTOMER
Jeff did an amazing job with making my service smooth and stress free.
11/15/2025
David T. VERIFIED CUSTOMER
Always professional and prompt with the service! Thank you!
11/15/2025
Randolph B. VERIFIED CUSTOMER
My treatment and service was very good
11/14/2025
Arlan N. VERIFIED CUSTOMER
Adam was first class He's an asset to your company
11/14/2025
Lease Plan. VERIFIED CUSTOMER
Adam was cheerful and interested in my being satisfied with the service.
11/14/2025
Loren C. VERIFIED CUSTOMER
I really appreciate that Travis finished my vehicle in just a few hours and I did not have to return the next day.
11/14/2025
Halle T. VERIFIED CUSTOMER
Jeff is very helpful and easy to reach when I have questions about my car. He is great with customers!
11/14/2025
Kyle S. VERIFIED CUSTOMER
Great service. Thank you to Jeff & team for taking care of my RCF.