Jeff is always professional and gives me the service I expect from Lexus.
11/13/2025
Victoria J. VERIFIED CUSTOMER
You guys are amazing, I was called to pick up around 4 when I live kinda far… and when I mentioned my fear of being late they offered to let me grab it in the morning for no extra charge. Wholeheartedly amazing staff
11/13/2025
Raymond S. VERIFIED CUSTOMER
We were treated fairly and very helpful. Thank you Jeff Miller.
11/13/2025
David H. VERIFIED CUSTOMER
I was very pleased hat they could attend to my car in one day.
11/13/2025
Barbara G. VERIFIED CUSTOMER
It was a pleasure meeting and working with Cassie Thadeus.
11/13/2025
Courtaney T. VERIFIED CUSTOMER
Took my car in due to an intermittent noise seems to be coming from underneath the car. I got back the car with the same noise. Was told that the technician and manager were unable to detect the noise. As soon as I drove the car outside the dealership I heard the noise. I called the service representative and the service manager but neither responded.
11/12/2025
John L. VERIFIED CUSTOMER
Jeff was very personable and a pleasure to deal with. After my service visit I developed an issue with my tire pressure monitor system and left a phonee message for Jeff; he got back to me promptly that same day and we discussed options. This is our family's 3rd Lexus and I've always been satisfied with the service I receive at Metro Lexus. And while I'm handing out compliments, kudos to Joe in parts who helped me with some issues with my remotes.
11/12/2025
Anne G. VERIFIED CUSTOMER
Completely satisfied
11/12/2025
Patrick M. VERIFIED CUSTOMER
Outstanding service. Thank you.
11/12/2025
Bill K. VERIFIED CUSTOMER
Promised a loaner for a repair scheduled a week previously but not provided. Felt very second class. May well not return.
11/12/2025
Anupam J. VERIFIED CUSTOMER
Jeff is always awesome and shares so much useful info. Also Dan didn’t charge me for oil change and service as he couldn’t offer me a loaner. I appreciate this generosity and thoughtfulness.
11/12/2025
Anthony A. VERIFIED CUSTOMER
Everything was done on time and delivered when promised.
11/12/2025
Juan P. VERIFIED CUSTOMER
Like always, it’s a pleasure to experience professionalism every time I come for service.
Thank You,
11/11/2025
Brent H. VERIFIED CUSTOMER
Thank you!
11/11/2025
Timothy Z. VERIFIED CUSTOMER
Very happy with service and time scheduled. You get me in and out without any delays. Waiting area is very comfortable! You take care of all my questions.
Thank you
Love my Lexus
11/11/2025
Joseph T. VERIFIED CUSTOMER
Adam has been my point of contact the last few times I have come in for routine maintenance on my car. He is always professional, kind and knowledgeable.
11/11/2025
Kayla R. VERIFIED CUSTOMER
Really great customer service! Super helpful & explained all the issues and the next steps I needed to do to fix the issues. Was able to help me better than anybody else!
11/11/2025
Katie S. VERIFIED CUSTOMER
Jeff is a top talent service advisor! He excels at
Providing information, context and a great experience! Lexus is lucky to have him! I am grateful for his knowledge!