Jeffrey is very knowledgeable about all the different models of Lexus. He’s very friendly.
7/11/2024
Merry W. VERIFIED CUSTOMER
Excellent service. Was kept informed through out entire process.
7/11/2024
Patricia K. VERIFIED CUSTOMER
Adam was very helpful and friendly.
7/11/2024
Derrick Dewayne. VERIFIED CUSTOMER
After not getting a test drive I went right down the street to land rover and drove a 2024 range rover sport and even though it rode too rough for the price I appreciate the customer service
7/11/2024
Samuel M. VERIFIED CUSTOMER
On my way for service and fr rt tire blows out on hwy. really? Run flat tires got me there. Put me in a loaner. Fixed it and completed my service. Very happy with everything. Well done!
7/11/2024
Toula P. VERIFIED CUSTOMER
From the minute I pulled in Adam Poolos treated me with complete respect and kindness. I knew my vehicle was in good hands and I would never trust anybody else with it. It was finished on time at no cost to me.
7/11/2024
Martha M. VERIFIED CUSTOMER
Fast, considerate and knowledgeable.
7/11/2024
Margaret W. VERIFIED CUSTOMER
Always a pleasure working with Jeff.
7/10/2024
Edward F. VERIFIED CUSTOMER
I was not advised to bring my smart key with me to be used to clone the second smart key!
7/10/2024
Marla E. VERIFIED CUSTOMER
Paul is awesome!
7/10/2024
Kemi P. VERIFIED CUSTOMER
Paul did an excellent job listening to my concerns about what was happening to my car and also explaining what will be done to evaluate the situation. He also sent me updates while I was waiting and at the end of the diagnosis explained in detail what was going on and why there wasn’t a need to replace the latch on my trunk at this time. As he felt something in my handbag was probably pushing against the key. I really appreciated the honesty and the fact that he didn’t rush to sell me a new latch plus cost of labor. Thanks very Paul and the service person also!!
7/10/2024
Annette L. VERIFIED CUSTOMER
Excellent service. Everything explained well.
7/10/2024
Dongil G. VERIFIED CUSTOMER
I love the service that I got
7/10/2024
Suzanne G. VERIFIED CUSTOMER
Cassie was very professional
And knowledgeable and kept things moving. Thank you
7/10/2024
George S. VERIFIED CUSTOMER
Became a Metro Lexus owner in 2000 and have leased 8 vehicles over the 24 years during that time. Great organization with great vehicles, staff and service!
7/10/2024
Janice P. VERIFIED CUSTOMER
The entire experience was efficient, friendly, and professional.
Thank you,
Janice B Pae
7/10/2024
Amanda T. VERIFIED CUSTOMER
Cordis went above and beyond with my out of network claim. He talked me through the process and was able to assist every step of the way. I couldn’t have asked for better service!
7/10/2024
James D. VERIFIED CUSTOMER
Jeff was outstanding he was extremely busy and still kept me posted on the progress of the car.
7/10/2024
Angela M. VERIFIED CUSTOMER
Excellent and exceptional customer service as always. Thank you.