Jeffery’s customer service was great. He answered all questions and was very thorough from beginning to end. There were no surprises and he went the extra mile to ensure I was satisfied with my service. I would recommend Jeffery without hesitation!
7/24/2024
James L. VERIFIED CUSTOMER
He was kind and explained everything throughly. Also called and kept us updated. Very kind young man.
Joyce
7/24/2024
Dale C. VERIFIED CUSTOMER
Jeff Miller has always been super professional, knowledgeable, and friendly. He explains everything clearly so I really trust him. Adam is new at least to me and he too was very friendly and professional. Everyone in service that I have met has been kind and helpful. Mia, Malcom etc.
7/24/2024
Michelle B. VERIFIED CUSTOMER
Thank you for your wonderful emergency support and service!
7/24/2024
Amina R. VERIFIED CUSTOMER
Very nice and polite thank u
7/24/2024
Don A. VERIFIED CUSTOMER
Provided service to me in an emergency situation.
Much appreciated!
7/24/2024
Mervat A. VERIFIED CUSTOMER
Took me with no appointment
7/23/2024
Jody K. VERIFIED CUSTOMER
Skittles in glove compartment When I asked that that be cleaned and removed during my detail.
7/23/2024
Omkar P. VERIFIED CUSTOMER
Ian is fantastic, and I appreciate his great communication and honesty. However, my service experience wasn't great, as the issue still hasn't been resolved and continues to persist.
7/23/2024
Michael C. VERIFIED CUSTOMER
Jeffrey Miller was very clear with everything that was going on with my car. Thank you Much.
7/23/2024
Robert P. VERIFIED CUSTOMER
Jeff is awesome to work with, very knowledgeable and has great communication skills!
7/21/2024
Barbara E. VERIFIED CUSTOMER
So far it seems good, thank you for being so helpful for the fact I am from out of state
7/21/2024
Paulette F. VERIFIED CUSTOMER
Patience, Honesty, Informative and Outstanding Customer Service!
Thank you!
7/20/2024
Jessica W. VERIFIED CUSTOMER
Service was fine. The gentleman helping me was friendly and knowledgeable. But the waiting facilities are definitely not as nice as Akron canton. No snacks? Made for a long 2 hour wait.
7/20/2024
Deanna K. VERIFIED CUSTOMER
Your record showed my daughter as the owner of the vehicle instead of me. Ian told me it could not be corrected because your computers were down, but I hope you will follow through and correct it.
7/20/2024
Angela P. VERIFIED CUSTOMER
Always very efficient.
7/20/2024
Catherine W. VERIFIED CUSTOMER
Adam was awesome
7/20/2024
Penny S. VERIFIED CUSTOMER
Adam is very professional, has a nice personality and listens to the customer.
7/20/2024
Angela C. VERIFIED CUSTOMER
Quick to greet me when I arrived, friendly, set expectations well and the maintenance itself was quicker than expected. My car was returned cleaner than when I brought it in and the area where I waited was great. I could work while I waited. Great first experience.
7/20/2024
Varinderpal B. VERIFIED CUSTOMER
Adam was phenomenal. He was very helpful. However the loaner I received was not good. It had very bad smell. Me and my son both felt sick after riding in it. Although vehicle was new it did not feel like new at all. Did not expect that from Lexus. I hope there is better inspection done before giving out loaners.