People were nice. Service was reasonably fast. But I woke up today and my front tire was flat. I didn’t want any tire service going in & they insisted it was part of the deal. Now I have to make another trip to my tire shop. Glad this was my last Lexus service.
8/1/2024
Tiffany D. VERIFIED CUSTOMER
Mr Miller was exceptionally attentive to detail. He corrected a wrong and made sure I didn’t suffer a major inconvenience. Because of him I will probably ALWAYS buy Lexus and refer my family and friends to do the same. He really took care of me and my vehicle and gave me top quality service!
8/1/2024
Gary R. VERIFIED CUSTOMER
All good
8/1/2024
Janice E. VERIFIED CUSTOMER
The repair is not completed yet.
8/1/2024
Jeremiah C. VERIFIED CUSTOMER
Thank you for great service!
7/31/2024
David B. VERIFIED CUSTOMER
Ian Laura was great
7/31/2024
Leonard C. VERIFIED CUSTOMER
Could you please move closer to Vermilion?
7/31/2024
Suhaila A. VERIFIED CUSTOMER
She was great
7/31/2024
Andrew P. VERIFIED CUSTOMER
Jeff Miller embodies the Lexus brand in every way. Could not be more
Pleased with the level of service he provides.
7/31/2024
Brian S. VERIFIED CUSTOMER
Jeff was very knowledgeable about my vehicle and its history. He was able to determine that my Florida dealer did not look into the history and charged me for services that were included.
7/31/2024
Daniel Z. VERIFIED CUSTOMER
Ian did a great job. Good communication on the status of what was going on, went and got me an office chair because I can't stand long enough for check-in, and suggested a larger RX loaner even though he had to go fetch it from outside. He knew I'd have a harder time in a UX, due to its cabin size and lowness. I appreciate his awareness, thoughtfulness and professionalism. The dealership should consider putting a bench or two inside the check in area - not all of us can stand there for 10 or 15 minutes while paperwork gets worked out. Another suggestion: allow us to pre-pay for say 1/2 tank of gas instead of having to top off, which is a pain. Ian Lara though, was great.
7/31/2024
Kimberly G. VERIFIED CUSTOMER
Great service!
7/30/2024
Janice E. VERIFIED CUSTOMER
The problem I took my car in for was not fixed. A test drive would’ve shown the Lexus service department that my original problem was not taken care of. Yet I charged and paid for something that was not done.
7/30/2024
Wilonia L. VERIFIED CUSTOMER
good service
7/28/2024
Mike Z. VERIFIED CUSTOMER
I will come back again
7/28/2024
Phillip P. VERIFIED CUSTOMER
Adam has great customer service. He’s a great asset to the company
7/28/2024
Kimberly B. VERIFIED CUSTOMER
As always,,,, your staff was very courteous, friendly, and accommodating.
Communication was , as always, to my satisfaction.
7/27/2024
Mychael H. VERIFIED CUSTOMER
Cordis was professional, courteous and friendly. The best thing is he had me out 30 mins earlier than he originally stated. Thanks, Cordis.