Your web system is not working. I can’t see the report on my service and could not pay my bill. And as noted last service,
I don’t know if anyone checked the pressure in my spare. It’s a shame as the people I interacted with were great.
8/7/2024
James K. VERIFIED CUSTOMER
I was treated very nice and respectfully. They took care of me in a very professional way.
I was very pleased with the service I was given.
8/7/2024
Sally N. VERIFIED CUSTOMER
We’ve always had excellent service!!
8/6/2024
Diane B. VERIFIED CUSTOMER
Service is always great. Ian did a great job! -- I particularly like Mika-- I look forward to seeing him whenever I come in -- but everyone in the service department is wonderful.
8/6/2024
Vivian K. VERIFIED CUSTOMER
Great service as always.
8/6/2024
Dana L. VERIFIED CUSTOMER
Ian was very thorough regarding my concerns. I appreciate all of his efforts and ensuring that my concerns were heard by the technicians. He was very friendly and professional. He went above and beyond. Wished me a happy birthday and followed up with me asking if I had a good birthday. Keep up the good work Ian.
8/6/2024
Sharon K. VERIFIED CUSTOMER
The professionalism and courtesy Adam displayed during my appointment made me quite comfortable and very confident that I would that I would receive excellent service.
8/6/2024
Kathryn T. VERIFIED CUSTOMER
Ian was great!!!
8/6/2024
Michael B. VERIFIED CUSTOMER
Excellent Service
8/6/2024
Jo Ann. VERIFIED CUSTOMER
Thanks for taking care of me in my time of need. You have an excellent service team who take pride in service to all and especially me.
8/4/2024
Jennifer L. VERIFIED CUSTOMER
Jeffrey was from start to finish an absolute pleasure.
Kept me updated and got me in and out without being rushed.
Thanks again
8/3/2024
Patricia N. VERIFIED CUSTOMER
My initial experience with the sales team was beyond any expectations I had when purchasing a pre owned certified vehicle. Most recently I had an amazing experience with Jeffrey, a member of the service team. Customer service is a lost art and it’s great to see that Metro Lexus hires people who are committed to delivering a high quality experience. I intend on being a repeat customer.
8/3/2024
Michael M. VERIFIED CUSTOMER
Paul Cooper was very respectful and responsive to all my concerns. He took a personal interest in the service needs of my vehicle, explained everything in a professional manner and should be recognized as a valuable representative of Metro Lexus and the Lexus brand
8/3/2024
Christine K. VERIFIED CUSTOMER
Adam was Great to work with, you are lucky to have him as an employee.
8/3/2024
Linda B. VERIFIED CUSTOMER
Jeffrey is ALWAYS professional but is also compassionate and provides us with enough information to make an informed decision. He is a true asset for Metro Lexus! Linda & Robert Bresler
8/3/2024
Emily B. VERIFIED CUSTOMER
I wish you had your best man working on my car as promised, I wasn’t happy with the overall finish. Even though I didn’t have to pay the car came out worse than when I brought it in . I have to look at it every day and figure out what to do next. So I can be happy. Can you help me with that
8/3/2024
Cathy W. VERIFIED CUSTOMER
I always appreciate great, prompt, professional service and a job very well done. I also like receiving the maintenance report for my review to see the status of my car. Thank you Metro Lexus.
8/3/2024
Barry W. VERIFIED CUSTOMER
Adam provided updates on repairs and answered all questions on the service that was provided. He was an excellent service representative for Metro Lexus.
8/3/2024
David C. VERIFIED CUSTOMER
Everything went quickly as promised. Thank you so much for working me in.
Dave
8/2/2024
Sha'Ron J. VERIFIED CUSTOMER
Mr. Miller provided a professional informative service. His in-depth dialogue regarding my care-care was appreciated.
Kind regards,
ShaRon Johnson